Choosing the Best Network Outsourcing Services

With the globalization of business, telecommunication continues to play a vital role in the success of enterprises. For teams to collaborate, and communicate with each other regardless of their geographic locations, they need not just an effective telecommunication network but an efficient and secure one too. Such a network also encourages storage of information in a centralized database which, in turn, helps in reducing costs and driving efficiency.

What Is a Telecom Network?

This is a rapid, enormous and extensive transmission system, consisting of computers, electronic switches, cables, satellites, wireless transmitters and antennas, which transmit audio or data information — in analog or digital form —between several different remote sites using electromagnetic or optical signals.

Establishing and Maintaining Telecom Networks

There are several types of telecom networks, ranging from simple office networks such peer-to-peer and client/server LANs and wireless networks to advanced computer networks such as Wide Area Networks (WANs), Virtual Private Networks (VPNs), cloud networks, intranets, and extranets.

Before investing in a network, you will first need to assess your networking needs and requirements and consider network security issues. To maintain your system you will need to employ highly-trained and experienced network administrators and support teams.

In addition to hiring talent, you will need enough space and capital resources to set up and manage network control systems. This is costly. To avoid the high costs, outsourcing part or whole of your network operations could be ideal. Let’s dive deeper and explore.

What Is Network Outsourcing?

Network outsourcing is the process of transferring parts or your entire fixed and wireless core network infrastructure to third-party telecom management services providers with the intention of moving the liability of management and control away from your enterprise.

There are different levels of network outsourcing: outsourcing capacity, managed operations and hosting services. These levels give you the option to either outsource whole network operation or just link parts of an in-house network system to a wider network hosting platform. Also, network outsourcing services can be classified into four classes: telecommunication network consulting services, network administration and integration, network infrastructure deployment, and network support services.

Alternatively, network outsourcing services can be grouped into two categories: enterprise network outsourcing and public network outsourcing. Enterprise network outsourcing excludes physical cable plant or other facilities-related and staff augmentation services.

On the other hand, public network outsourcing includes the carrier network and support systems-related services while disregarding staff augmentation, internal ITO and other services associated with public network facilities and logistics planning such as DC power, land acquisition, and tower placement.

Why Outsource Your Network?

By outsourcing your network, you will be able to enjoy several benefits. Some of the benefits include:

  • You get access to more and flexible capacity and value by leveraging on an economy of scale that enables third-party vendors to offer a lot of expertise and specialized services at a cheaper price because the competitive advantage they get by offering their services to multiple clients.
  • Increases your global coverage without incurring any capital expenditure or operational overheads.
  • Enables your business to focus resources on other business activities and infrastructure.
  • Reduces unnecessary expenses associated with running an independent network system.
  • Gives you access to experienced, qualified and certified Cisco engineers who know and understand the theory and practice of network management like the palm of their hands.
  • It enhances your efficiency and competitiveness. Through the network vendors, your network is regularly, efficiently and effectively monitored and managed. This saves you the cost of network maintenance.
  • Allows you to stay focused on your core and revenue-generating business activities, such as sales, marketing, and customer service, as the network vendor carries the burden of your network management and operations, thus allowing you to concentrate on your core business.
  • Reduces risks associated with establishing and running a telecommunication network. The network vendor partially takes some of the risks.
  • Frees your in-house IT department and the weighty operational costs related to it.

What Are the Possible Challenges of Outsourcing Your Network?

While network outsourcing has a huge potential of increasing your business productivity, there are a few downfalls associated with it. Some of the risks and challenges include:

  • You may lose control over proprietary technology systems in offshore outsourcing network services.
  • Your information/data may be stolen.
  • You may not get quality services.

What are the Best Practices in Network Outsourcing?

  • Security: When shopping for a network vendor, consider companies that have strict security rules in place to secure your data’s confidentiality and safeguards you against possible theft of your data. A reputable network vendor should comply with international network security standards. They should also have a specialized team dedicated to monitoring the network as well as physical security using the BS-7799 security standard all over the organization.
  • Quality: Before engaging a network services vendor, always ensure that they follow internationally accepted quality practices such as ISO 9001-2000 certification for data centers, network management and customer care, TCP/IP based networks, and the IT Infrastructure Library (ITL) framework to develop their frameworks.
  • Global Support Center: Reputable network companies combine onsite and offshore management systems. This assures you that they may not be fraudsters. Also, great network service providers should be of high speed and have Optical Private Network (OPN) which simplifies Wavelength leases by consigning all Wavelength contracts under one single ‘product’, avoiding the need to operate an increasing number of Wavelengths on a per route basis.
  • Integration: Reputable networks should be able to offer integrated network platforms through devoted nodes that have varying levels of connectivity into the wider network.

Your business has enough on its plate. Outsource what makes sense for your business, choose a world-class SaaS technology solution and focus on what's important: your clients. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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