Historic Reporting

Historic Reporting allows you to select specific data ranges to visualize your data in a chart, graph or table. You can also export your data in multiple formats for printing or sharing.   
More Info>


Status and Live Reporting

In the Status screen, you can view the real-time status of all your agents. Color codes determine if the agents are available, idle, on calls, on hold, and more. You can also monitor the agent by clicking on the agent’s name.
More Info >


Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.

View our course catalog >

What is 8x8 University?

8x8 University is your one-stop solution to all your training needs.

Visit our FAQ >

Need more support help?

8x8 Support knowledge base has the answers to your questions.

Find your answers >

Do you have questions or comments about the 8x8 University?Leave us a message!