Cloud solutions are quickly becoming the preferred choice for government offices seeking cost effective ways to deploy and manage distributed phone systems and contact centres.
Agile and Affordable Government Cloud Solutions
Government faces a challenge to provide secure, compliant, collaborative unified communications, all while controlling or reducing spend.
8x8 provides compliant cloud solutions that meet demanding standards such as FISMA, FIPS and HIPAA. This helps staff focus on providing better, more economical services to their stakeholders.
We also provide an immediacy to communications that most other cloud providers can’t match. Our top tier data centres are strategically located across the globe. Calls are geo-routed to the closest available data centre. The result? Crystal clear connections. Superior call quality. Minimal latency, compared to our competitors.
8x8’s cloud based SaaS communications solutions are delivered from mirrored, top-tier, fully resilient and state of the art Equinix data centres on the East and West Coasts of the United States. Each data centre is interconnected with private connections and connected to the Internet through multiple resilient links from Tier 1 and major Internet service providers, each one capable of handling traffic for the entire data centre.
When the EPA’s Office of Ground Water and Drinking Water hired us (OPP) to run its Safe Drinking Water Hotline, we had just a few weeks to deploy a new call center for them. 8x8’s cloud-based technology enabled us to meet the deadline. The hotline has been going strong ever since.Heather Donnelly Owner and Operator, MarkIT Support, LLC
Why 8x8 for Government
8x8 Cloud Communications solutions allow all agencies to save significantly on service, equipment and labour cost. Because 8x8 solutions are hosted in the cloud, government agencies do not need large amounts of capital or long lead times to deploy and use 8x8 phone systems, contact centres or unified communications solutions. The infrastructure is already there, ready to use—owned, maintained and managed by 8x8.
Information Security and Compliance
8x8 is fully compliant with Proprietary Network Information regulations for protecting customers network information.
8x8’s comprehensive security standards comply with rigorous standards. Plus, as an option, 8x8 can offer secure solutions for safe harbour solutions.
In addition, 8x8 has also gone through the rigor of ensuring that our solutions meet the US Safe harbour data privacy standards for all EEU member states.
As a publicly traded company subject to compliance with the Sarbanes-Oxley Act of 2002, 8x8’s information technology infrastructure controls are audited annually by internal and independant external auditors.
Call our Government Solutions Team on 0333 043 8888 for more information or sales assistance.
Gartner Magic Quadrant
8x8 Named a Leader in Gartner‘s Unified Communications as a Service Magic Quadrant
2012-2016 5 Years Running