Optimizing Communications & Customer Care in the Cloud
This Frost & Sullivan paper is a must-read for anyone weighing the financial and productivity benefits of hosted IP telephony, unified communications and contact centre solutions for their organization. It outlines the key drivers and economic reasons why so many companies are turning to the cloud.
Download this white paper for the details behind the ROI and TCO calculations leading to savings that include:
- CAPEX and OPEX reduction
- Greater employee productivity
- Elimination of redundant hardware and redeployment of IT staff resources
This no-nonsense paper delivers Frost & Sullivan’s assessment of a use case detailing a 500 user company that saved more than $600,000 over three years.