Join us at Call & Contact Centre Expo

 

27 & 28 March, 2019

ExCel, London, Stand 610

Register to attend

Experience the new speed of business

at stand 610

 

Voice, video, chat, contact centre. In the cloud.

Support

Arm employees with the communication tools that deliver the speed of responsiveness, personalisation and execution precision needed to optimise each moment of engagement. 

Sales

Lower operational costs and accelerate revenue by using advanced analytics to drive automation and increase the speed and effectiveness of business decisions.

Mobile Worker

Enable employees to work from anywhere while supporting organisational goals of reducing facility expenses and improving business continuity.

Win an iPhone Xs Max

We believe the experience is everything and we want to share that experience with you, on a one-to-one basis. Visit our stand at a time that’s convenient for you to receive a personal demo of 8x8’s engagement management solutions and be in with a chance to win an iPhone Xs Max. 

Win an iPhone Xs Max

Enter our competition today to receive:

  • Automatic entry in raffle to win an iPhone Xs Max
  • Access to upcoming analyst and industry reports

Enter our competition today to receive:

  • Automatic entry in raffle to win iPhone Xs Max
  • Access to upcoming analyst and industry reports

Cloud Communications Experts Take the Stage

Keynote Address

Wednesday, March 27 | Keynote Theatre 3 – 12:30 pm 

Driving the New Speed of Business Through AI Powered Contact Centre  

Meghan Keough Global VP Corporate and Product Marketing, 8x8

How can integrating artificial intelligence and machine learning into your contact centre solution help your agents and your entire business move at the speed customers expect? Join Meghan Keough to talk about how AI can unlock actionable business insights from your data, increase agent productivity and identify customer pain points — all on one system of intelligence.

Keynote Address

Wednesday, March 27 | Keynote Theatre 3 – 12:30 pm 

Driving the New Speed of Business Through AI Powered Contact Centre  

Meghan Keough, Global VP Corporate and Product Marketing, 8x8

How can integrating artificial intelligence and machine learning into your contact centre solution help your agents and your entire business move at the speed customers expect? Join Hunter Middleton to talk about how AI can unlock actionable business insights from your data, increase agent productivity and identify customer pain points — all on one system of intelligence.

 

Join us at our VIP networking night

We would love for you to join us on our very special 8x8 networking and VIP social evening at Novotel (next to ExCel)  on Wednesday 27th March, from 5:30pm. 

All you have to do is grab yourself a chocolate Wonka bar from stand 610 and see if you are a winner of a golden ticket!

It’s the perfect opportunity to create new connections, continue conversation and share ideas in a relaxed setting.  

Have a Contact Centre question? Come and ask Pepper.

Consumers expect everything to be interconnected and available 24/7 and have evolved faster than the contact centre. Chatbots and virtual assistants are now so sophisticated it’s hard to tell the difference between them or real people. However, in reality many contact centres still rely on old analog systems and IVRs. So how can you quickly catch up with new technology? 

Meet our 8x8 cloud communication experts and see how to use new technologies to transform employee and customer experiences and chat to Pepper, our friendly humanoid robot, on stand 610.