VoIP vs Landline Security:  Which is More Secure?

VoIP Vs Landline Security

Whether you are using a landline, cell phone, or VoIP (Voice over Internet Protocol) device, you are vulnerable to eavesdropping. Government agencies and phone companies have the ability to listen, but there are laws restricting their ability. No device is completely secure, but choosing the right provider and using the right security measures can help protect your privacy.

Are VoIP Or Landline Phones More Secure?

Landline phones are harder to hack because of the way they handle calls. Traditional phone service transfers calls from the origination path through a method which is called circuit switching. Before the transmission happens, the circuit is pre-determined and dedicated between the caller and recipient. The path is a circuit. The circuit remains closed for the call until one party hangs up.

Landlines phones can be tapped (literally) by someone tapping into your physical phone line, or into the circuit. In today's interconnected world, though, this usually means someone attaching a listening device or recorder to capture the transmission during the digital switching process and done remotely.

VoIP uses packet switching. Digital voice is handled the same way any data would be handled. The data is broken into packets which are then sent over the network and are routed to the end recipient. These packets are not sent in the same bundle. In fact, they may take different routes to get the recipient. There is no dedicated circuit. When the packets arrive at the destination, they are assembled.

It is easier for someone to intercept voice calls through VoIP, just as hackers can intercept and read your email. The packets are traveling on public internet channels, which means they are unsecured. However, there is a way to make VoIP calls more secure.

Is There A Way To Make VoIP More Secure?

Using a VoIP system that is encrypted will enhance your privacy. Even if the data is intercepted, the encryption will prevent someone from being able to listen in to your call or understand the data. End-to-end encryption will do the best job of keeping your VoIP calls secure.

If you are using VoIP on a computer or mobile device, you need to think about security. Your biggest vulnerability may not be with the transmission path, but with the device itself. This means making sure your device is free of malware and make sure you stay up-to-date on security software.

VoIP Vs Landline Security: The Final Analysis

Here’s another way to think of it: You are already sending and receiving sensitive data over the internet through emails or shared documents. You have safeguards in place to make sure those items remain secure. You are certainly more likely to have that data intercepted than your voice calls. Some of the same safeguards while also keep your VoIP calls secure.

In the final analysis, VoIP calls are no less secure than using traditional phone lines. In some cases, by using sophisticated encryption techniques, VoIP is more secure. That's why it is important to choose the right VoIP provider that uses high-end encryption. While there is no such thing as a 100% secure phone call but using encryption will allow you to achieve a reasonable degree of privacy.

In addition, VoIP also provides significant benefits including lower costs. In most cases, switching to VoIP using a virtual office solution can save you 50% or more on your monthly phone charges rather than using a traditional phone company.

Benefits of VoIP vs Landline

  • Lower total cost of ownership
  • No long-distance calling fees
  • If you have internet access, you can use your phone anywhere in the world
  • A low-cost adapter can convert any analog phone
  • Easy to add, delete, or change phone numbers without waiting
  • Advanced calling features that landlines do not support

The right VoIP system can be Integrated with other business applications and systems, including Outlook, Skype, Salesforce, G Suite, Netsuite, Zendesk, Microsoft Dynamics, and more. Combined with workforce optimization, advanced business phone and collaboration services and unified communications, your business can increase efficiency while saving money.

When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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