The Best Polycom VoIP Conference Phones for HIPAA Compliance

Does your healthcare facility have Polycom VoIP conference phones? To avoid HIPAA violations, it might be a good time to upgrade your phone system. Whether you're a managed services provider (MSP) or a healthcare provider, securing patient data is important. HIPAA has strict regulations that you must adhere to or hefty fines can ensue.

One way to ensure you protect your data is with Polycom VOIP conference phones. These are secure phones that can help you protect every conversation.

How Polycom VOIP Conference Phones Can Help Your Healthcare Facility Stay Secure

Memorial Healthcare Systems was fined $5 million for data breaches. The breaches affected 115,000 patients. 12 former employees accessed patient information and risk assessments went unmonitored.

  • A data breach that affects Protect Health Information (PHI) can affect you adversely:
  • Your patients and staff can lose trust in your organization.
  • Your healthcare organization is no longer an asset in your community.
  • HIPAA can fine you severely for data breaches and violations.

Cyber threats pose an ongoing concern for healthcare providers. Having secure phone systems is important. It's part of the reason why you need thorough risk assessments.

Why Healthcare Organizations Need Better Risk Assessments

About 79 percent of all meaningful use (MU) audits for healthcare providers fail. Additionally, 70 percent of healthcare providers are not fully HIPAA compliant. That's according to HHS findings. Thorough risk assessments are required to prevent threats and breaches for healthcare organizations.

What Risk Assessments Find

Risk assessments may uncover poor patch management or vulnerabilities in your system. They can also find weak encryption and the need for vulnerability testing. And, some healthcare providers don't have adequate disaster recovery plans in place. Healthcare organizations may need a risk assessment consultant. Risk assessment consultants can help take pro-active approaches to reduce data threats.

Often, threats are miscategorized. It's assumed they stem from a missing internet security update or a weak password. But, as technology advances, so do cyber threats. Cybercriminals look for weaknesses to penetrate and that's where 8x8 comes in.

8x8 offers communication solutions that are HIPAA compliant. These can also be tailored to your organization's business associate agreements. This will help ensure complete communications compliance.

Benefits of 8x8's Polycom VOIP Conference Phones

Polycoms are secure speakerphones that allow for crisp clarity in every conversation. With state-of-the-edge technology, meeting attendees can add callers or mute calls. Polycom phone systems were designed with advanced acoustic technology. This ensures each meeting attendee's voice is heard clearly even when there are others in the room.

How Polycoms are Used

It's easy to dial callers in, place them on hold, and add more callers to the line. The initial caller can then select the conference feature to have all callers on one line. They can also mute the call and there are other helpful features.

Polycom VOIP conference phones use patented acoustic technology. This ensures all callers are heard and outside noises eliminated.

Here are a few examples. A doctor is traveling and needs to consult with the entire radiology department or lab. An urgent call needs to be quickly arranged to discuss patient care with traveling staff. A doctor can discuss findings with a patient and have the call dictated for the patient's file.

8x8's Polycom Phones and Software Services

8x8's Polycom VoIP conference phones are secure solutions for healthcare providers. 8x8's cloud-based system offers the highest level of security. And, phones are configured to ensure they're HIPAA compliant.

8x8 VoIP software offers:

  • Business phone services that make it easy to communicate on the go with secure chat and availability indicators. These enable doctors and all staff to communicate seamlessly across mobile devices.
  • Unified communications that allow for better chat, video conferences, voice, and file sharing. Doctors and all staff can collaborate remotely, confidentially, and securely.
  • The Cloud Contact Center improves patient interactions. Receive up-to-the-minute patient data and interact with patients and all staff seamlessly.

8x8 was named one of the industry leaders in Gartner’s Unified Communications as a Service Magic Quadrant from 2012-2018. That's 7-years in a row.


For healthcare organizations, leveraging communications technology can help reduce HIPAA violations. Because protecting PHI data is vital, 8x8's Polycom VoIP conference phones offer the highest level of security. You can protect data, build patient trust, and increase ROI by decreasing fines from data breaches. And, that's a win-win for everyone!

When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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