What Is VoIP Certification?

The world of communications has changed. From the old phone company copper lines and clunky private branch exchange (PBX) system to today’s VoIP (Voice over Internet Protocol) and cloud-based PBX providers, there are great options for businesses trying to hold down their telephone and communications costs while increasing their efficiency.

That’s why engineers with a VoIP certification or telephony certification are in such high demand.

What Is VoIP Certification?

A VoIP certification or telephony certification is a credential that represents someone has the requisite skills to manage communications networks. If you search through the job boards online for VoIP Engineers or Communications Engineers, they will require various certifications from their prospective job candidates. These certifications include course completion from companies like Avaya (ACIS), Cisco (CCNP), Certification Partners (CTP), Asterisk (dCAP), and Microsoft (MCSE) depending on the position.

Why Are VoIP Certifications Important?

Most IT professionals have a solid understanding of how IP networks work. They understand TCP/IP, basic protocols, layered networking, routers, switches, and servers. They get the “IT” half of “VoIP.” The voice part of the equation takes some education and learning to become an expert. There are new protocols, hardware, latency, compliance, and terminology that are different than managing an IT network on its own.

Certification courses will cover specific vendor equipment or installations. They will cover VoIP foundations, security, and specific protocols IT professionals may need to augment their own skills in areas such as H.323 (Packet Session Protocol), SIP (Session Initiation Protocol), or MGCP (Media Gateway Control Protocol).

Managing a VoIP system in-house can be complex and specialized depending on the hardware and software you employ. There are alternatives, such as 8x8’s hosted PBX. Based in the cloud, VoIP is managed remotely by 8x8 providing a worry-free experience with high-quality, reliable internet phone calling. This eliminates the need to have VoIP Engineers, VoIP or telephony certifications, or even dedicated IT staff in-house.

Who Choose A 8x8 VoIP System?

We remotely manage the network, so you don’t have to worry. The system is maintained and upgraded by us. If you do need to make small changes, such as adding or moving an extension, it can be done in an online admin portal with the click of a button.

Our Engineers are credentialed, so you don't have to worry about paying for training for your existing staff.

The system includes all the latest advanced features that can improve the efficiency of your business or organization. Desk phones, computers, smartphones, and other mobile devices can use VoIP services anywhere they have an internet connection. Voice, video, messaging, and conferencing can be configured in a single unified software solution.

Business Phone System Features

  • Unlimited local and long distance calling
  • Unlimited worldwide calling in up to 47 countries
  • Mobile and desktop apps
  • HD quality voice calls
  • Automatic and manual presence awareness
  • Team messaging and chat
  • Voicemail
  • Audio and Video conferencing
  • Operator switchboard and Routing
  • Reliable service

In addition, industry standard TLS/SRTP encryption is built-in to prevent unauthorized interception of calls and make sure your voice communications are secure.

There is no need for expensive on-site hardware or duplicating hardware across multiple locations. You can eliminate maintenance costs and monthly phone company fees. Switching to a VoIP system is relatively easy as we take care of the switching behind the scenes. On your end, you can plug in IP phones to your existing internet connection and you can get started making calls.

8x8 provides compliance certifications that are industry-specific. In the healthcare field, this includes making sure systems comply with HIPAA (Health Insurance Portability and Accountability Act) regulations on privacy. In addition to safeguarding health information, BAAs (Business Associate Agreements) document compliance.

Plus, there are the cost saving benefits. Companies can save a great deal when switching from a traditional phone company to a VoIP solution for communications.

When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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