8x8 Integration for SugarCRM
Improve productivity and enhance the experience with 8x8 and SugarCRM
The 8x8 integration for SugarCRM enhances the productivity of your team by combining all channels of communications and CRM delivering context at the speed of conversation.
To get started, click here.
Features included in the 8x8 for SugarCRM integration:
- Click-to-call: Place a call directly by clicking on the contact on a SugarCRM record, eliminating time spent manually dialing numbers.
- Instant caller identification: Window pop-up with caller information helps users identify the caller before even taking the call.
- Integrated search: One tab to search by name, contact number and email id.
- Auto call logging for easier follow-ups: Call and chat logs are automatically added to the record after every interaction, enabling user to keep track of client interactions.
- Easy call management: Easy to hold, transfer, merge and record calls.