8x8 Virtual Office Integration with eAgent
Use the 8x8 plug-in for eAgent, and calls from your eAgent contacts automatically retrieve their record to put all their details at your fingertips.
Streamline client interactions
Install the free 8x8 Click2Pop plug-in and get two powerful functions:
- eAgent Screen Pops: When you receive a call from a number matching one of your records in eAgent, that caller’s record automatically pops up on your computer screen, so you are informed and ready to act.
- Easy Web Dialing: Click2Pop highlights phone numbers that appear in your web browser or in eAgent with a green phone icon. Simply click the Click2Connect Green Phone Icon to connect.
Get the eAgent integration advantage
- Screen pops up on your computer and gives immediate access to the eAgent customer information
- Instantly update your eAgent contacts while you’re on the phone
- Make calls directly from your web browser or web pages with one click
- Deliver personalized discussions with instant access to account details
- Save a spreadsheet as an HTML file and use it as a clickable calling directory
- Save time and increase employee productivity
Easy and efficient
Your eAgent record pops up for incoming calls. And when you’re ready to make calls, just click the green phone to automatically dial right from your browser.
- Operates on Windows XP, Vista and Windows 7
- Supported browsers: Google Chrome 22.x and higher, Internet Explorer version 6.0 and higher, and/or Firefox version 3.0 and higher. Safari, and Opera are not supported.
- You must have Administrator rights to the PC to install the plug-in
- Follow the instructions in the Click2Pop for eAgent Guide to connect your eAgent database .
- Click2Pop dials the number exactly as it appears in the browser so international numbers or long-distance numbers must include country codes/area codes.
- Click2Pop does not work on non-numeric phone numbers (e.g. 1-800-DOG-CARE)