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8x8 Auto Dialer

Empower sales and support teams to boost productivity and connect faster by automating outbound calls, increasing contact rates, and delivering seamless, personalized customer interactions—directly from one unified platform.

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Contact Center capabilities.

Here’s everything else the 8x8 Contact Center does.

Omnichannel Routing

Deliver personalized service on voice and other channels.

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Agent Workspace™

Help agents deliver excellent customer experience with intelligent tools.

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Supervisor Workspace™

Enable supervisors with tools, intelligence, and insights to ensure their teams deliver exceptional experiences.

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Analytics for Contact Center

Manage and monitor contact center performance with metrics and alerts.

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High-Volume Messaging

Increase customer engagement with one-to-many messaging.

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AI-Enabled Self Service

Empower customers to find resolutions with AI features.

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Agent Assist

Reduce after call work and provide a consistent experience every time with AI-powered agent assist solutions.

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Outbound Campaigns

Boost productivity and customer reach with automated outbound dialing for efficient, targeted outreach campaigns.

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Workforce Engagement Management

Support agents with tools built to save time and deliver results.

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Secure Payments

Handle payments while compliant and secure.

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A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

Contact Center

8x8 Contact Center powers up agents with AI to simplify contact center operations and delight customers.

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8x8 for Microsoft Teams**

Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.

Integrate seamlessly.

Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.

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The Google Workspace logo showcasing its integration capabilities with the 8x8 platform
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Secure and compliant.

Up-to-date with regulations and verified through third-party certifications—for your peace of mind.

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ISO 27001 ISOQAR and UKAS Management Systems 0026 certification logos with certificate number 13884.
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Stay in the loop. See what’s new.

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CX is an enterprise-wide team sport, so play and win accordingly

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PRODUCT RELEASES

Winter 2025 product highlights

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REPORT

2024 Gartner Magic Quadrant for UCaaS

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Preview of 2024 Gartner Magic Quadrant for UCaaS Report featuring 8x8 as a Leader

REPORT

2024 Gartner Magic Quadrant for CCaaS

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Preview of the 2024 Gartner Magic Quadrant report where 8x8 is recognized as a leader in unified communications

REPORT

Get started with a CX benchmark assessment

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Customer Experience: 2030 vision report

eBook

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Download the 8x8 Customer Experience 2030 Vision Report

Let’s power your CX ambitions, together.

Connect with 8x8 to power your CX ambitions successfully