8x8 Work
Analytics Remote Training
Instructor-led training to empower your administrators to get the most out of Analytics for 8x8 Work remotely.
Who should take this course?link to this section
8x8 Work end users looking to perform tasks and manage interactions within Analytics for 8x8 Work.
Course Overviewlink to this section
An instructor will guide end users through a remote training session and product demonstration introducing how to use Analytics for 8x8 Work. Class discussion will cover how to navigate and use Analytics for 8x8 Work.
The customer will receive an electronic copy of quick reference guides and training handouts, plus instructions on where to find video tutorials on the 8x8 University website that cover basic tasks.
Virtual classrooms can accommodate 40 participants per session.
Course Outcomeslink to this section
At the end of this course, students will be able to:
- Navigate Analytics for 8x8 Work
- Get business and user level call metrics
- Get call quality details
- Review meeting analytics
- Schedule reports
:
- Administrator / Supervisor
Related Courses
:
8x8 Work Administration and Configuration eLearning
Perform common 8x8 Work administrative tasks with this self-paced course.
8x8 Work Adoption Kit
Core modules include 8x8 Work for Desktop, Work for Mobile, and Switchboard Pro.
Free Training
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Analytics for 8x8 Work
Learn to identify key trends and obtain customizable data from all your communication channels in one tool.
8x8 Work for Desktop
Learn the skills necessary to perform common 8x8 Work tasks on your desktop.
8x8 Admin Console
Configure and manage your phone system and work groups all-in-one place.