What this API does:
The SMS Success Feedback endpoint enables companies to send the outcome of a 1-time password SMS to 8x8 for performance monitoring and remediation.
A financial services company uses SMS-based one-time passwords to add security to their online microloan request processing. A failure in SMS delivery could negatively impact the number of loan applications ultimately reducing their revenue and reputation. To ensure the highest level of service, the financial services company provides 8x8 with their conversion results. By analyzing the information, 8x8 can provide them with real time delivery issue detection and immediate remediation.