How to Use Cloud Communication and Collaboration Solutions
Cloud-based technologies offer innovative solutions to many business problems. With one system or another in the cloud, companies have come to appreciate the power, flexibility and reliability that the technology offers.
Many businesses are already taking advantage of the cloud for many of their office productivity platforms. But it’s an equally efficient platform for business communications too, including voice, text messaging, phone, fax and video conferencing.
Couple these cloud communication benefits with real-time access to projects and project collaboration, along with the ability to integrate with software solutions such as SalesForce and Microsoft 365, and it’s easy to see why the cloud is making waves in communication and collaboration.
How cloud communication and collaboration helps your business
Cloud communication and collaboration platforms offer vastly improved efficiency for your organization. They do this by offering various communication solutions, including real-time channels, such as video conferencing and instant messaging, as well as non-real-time channels like voicemail and online faxing.
When your employees have everything they need on a single platform, including access to all the documents they need for the projects they’re working on as well as direct communication channels with everyone in the organization, productivity soars. New levels of creativity and collaboration emerge that you never thought possible.
The benefits of cloud communication and collaboration
Business growing pains come with their own set of technical problems. For starters, new locations and employees make communication and collaboration between them more difficult. Then there are the troubles the IT department experiences in making sure all these new employees have everything they need to stay connected, including hardware and software.
Taking into account the need to unify communications across all channels, integrate diverse branch locations and remote workers and make sure things like video conferencing and online faxing are all accessible, things start getting complicated, not to mention expensive. This is where the benefits of cloud communication systems shine.
Improved organization
File servers get complicated fast when you’re dealing with multiple branch locations. When you move all of your files and documents into a central cloud-based solution, however, things are easier to manage and organize, meaning better productivity and collaboration. No more searching for particular files across various servers, and no more wondering if the document is the latest version: Everything just works.
Higher engagement levels
Bringing together all of your team members on a cloud communications platform across various disparate locations leads to higher levels of participation. With cloud communication and collaboration, everyone in your organization has the ability and opportunity to provide insights, regardless of where they are.
Improved brainstorming and collaboration
Higher levels of engagement on an easy-to-use and always-connected platform mean more creativity and collaboration in your organization. The cloud naturally fosters and encourages this kind of environment, enabling the people in your company to do the best work possible.
Everything is up to date
Regardless of where your team members are or the time of day they’re working, their files, documents and projects are all updated simultaneously. Edits happen in real-time and can be viewed instantly by anyone in the world. Cloud collaboration ends any possible confusion between team members and the projects they work on.
Move your organization Into the cloud
If you’re ready to move your organization’s communication into the cloud, providing your business with a platform that encourages new levels of creativity and collaboration, get in touch with 8x8 today.