On behalf of everyone at 8x8, It is with our excitement and gratitude to share that 8x8’s X Series has received a delightful dozen key recognitions in G2’s Summer 2023 Awards. This is incredibly meaningful to us. Why? Because these awards are a product of our customers’ feedback on one of the world’s largest peer review sites, G2.

The importance of G2 and peer reviews

Founded in 2011 as G2 Crowd, G2’s mission has been to democratize the software buying process. On its site, it leverages the power of 100% validated reviews written by real users—not marketing materials or pay-for-play reports—to provide a comprehensive understanding of software products and their performance.

On G2, users can assess both the pros and cons of each solution to help make well-informed consideration, adoption, or retention decisions. By emphasizing transparency and trust, this user-centric approach has revolutionized the way companies evaluate and select technology.

It’s now estimated that 86% of software buyers use peer review sites when buying software, and 92% of B2B buyers are more likely to purchase software after reading a peer review.

The 12 8x8 G2 Summer 2023 Awards

So what was 8x8 recognized for on G2? This latest round of recognition covers a broad range of awards from enterprise use to ease of use to simply “Users Love Us.” We love our customers, too, and thank you for recognizing us on G2 for the following:

  1. Best Meets Requirements Enterprise: The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category
  2. Easiest Setup Enterprise: The Easiest Setup product in the Implementation Index earned the highest Ease of Setup rating in its category
  3. High Performer Enterprise: Products in the High Performer quadrant in the Enterprise Grid® Report have high customer satisfaction scores and low Market Presence scores compared to the rest of the category
  4. Leader in Europe: Products in the Leader quadrant in the Europe Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  5. Leader Mid-Market: Products in the Leader quadrant in the Mid-Market Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  6. Leader Small-Business: Products in the Leader quadrant in the Small-Business Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  7. High Performer Mid-Market: Products in the High Performer quadrant in the Mid-Market Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category.
  8. Easiest To Use Mid-Market: The Easiest to Use product in the Usability Index earned the highest Ease of Use rating in its category
  9. Best Meets Requirements Mid-Market: The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category
  10. Leader: Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  11. Easiest Setup Mid-Market: The Easiest Setup product in the Implementation Index earned the highest Ease of Setup rating in its category
  12. Users Love Us

Want to learn more about our customers and our love for our customers and their customers? Read about our customer-obsessed focus.