Select your X Series Package

We’ve curated a list of different training offerings based on your X Series package. Learn more about our X Series training.

Don’t see your package? Email us at [email protected].

Not sure where to start?

Check out our interactive guide to see what courses you should take or use our calculator to find out how many training units you need to purchase.

Interactive Guide Training Units Calculator



X Series courses are offered online and in-person. Depending on your X Series package, you will be assigned a certain number of units necessary to complete your product training. Take a look at our learning paths to learn more.

You can check out what courses are available per package below:


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See Training


See Training


See Training

Free Online Training (Free)
Virtual Office Administrator Courses
Virtual Office Administrator (8 Units)
Virtual Office Administrator eLearning (6 Units)
Virtual Office Analytics (2 Unit)
Virtual Office Sandbox (5 Units)
Virtual Office Adv. Topics & Troubleshooting (15 Units)  
Contact Centre Administrator Courses
Virtual Contact Centre Administrator (12 Units)   
Virtual Contact Centre Administrator eLearning (8 Units)   
Virtual Contact Centre Analytics (2 Units)   
Quality Management & Speech Analytics (2 Units)   
Virtual Contact Centre Adv. Topics & Troubleshooting (13 Units)   
Post Call Survey (1 Unit)   
Virtual Contact Centre Multi-Channel (2 Units)    
End User
Virtual Office Adoption Kit (12 Units)
Virtual Office Remote Sessions (5 Units)
Virtual Office Onsite Sessions (28 Units)
Virtual Contact Centre Adoption Kit (12 Units)   
Virtual Contact Centre Remote Sessions (5 Units)   
Virtsual Contact Centre Onsite Sessions (28 Units)   

Not sure how learning paths work?

What are training units? Do training units expire? Have learning path questions or general 8x8 University questions?
Visit our FAQ to find out >

Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.

View our course catalog >

What is 8x8 University?

8x8 University is your one stop solution to your training needs.

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Need more support help?

8x8 Support knowledge base has the answers to your questions.

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