Download and Login

To get started, first download the Virtual Office Desktop App. Launch the application and enter your 8x8 login and password. Click Login.

Don’t know your password or username? Click Forgot Password, located below the login button. Instructions will be sent to your email address.
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The app opens in your most recent tab. Use the navigation menu to view messages, make calls, view contacts and join an 8x8 meeting.
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Tip: Resize your interface to see an expanded view of your chats, settings, and more!

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Virtual Office makes it easy to access your voicemail. To get started, you will want to setup your password and voicemail greeting.
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Tip: To change your voicemail password, click on the More > Settings > Account Settings. Under Voicemail Settings, you can make password changes.

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Call Features


Transfer a Call

Watch It  |   Try It


Add a Call

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Park a Call

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Team Messaging

Easily send messages to your colleagues either one on one or to a group of people with Team Messaging Rooms.
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Tip: You can start a meeting with the person you are chatting with directly from your message. Just click on the “Meet Now” icon at the top right.

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8x8 Meetings

Create and Join

8x8 Meetings make collaborating easier with our video conferencing and content sharing capabilities.

Click the Meetings tab to join or create a virtual meeting. You can meet now or schedule one for later. If scheduling one for later, you can adjust meeting settings such as to select hosts or mute all participants.
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In Meeting Experience


The top row allows you to mute your microphone, share your video, screen share, and view more options. The second row allows you to view meeting participants, chat with participants, and view meeting information.
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Schedule a Meeting in Google Calendar

By installing the Virtual Office Meeting extension for Google Calendar, users can create an 8x8 Meeting right from their Google Calendar.
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Meeting Plugin for Outlook Calendar

Using the Virtual Office Meeting plugin for Microsoft Outlook, users can create a meeting with Virtual Office directly from their Outlook Calendars.
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Need to send a fax? Select Fax from the More menu to attach and send documents through the Virtual Office application.
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Call Forwarding

Call Forwarding allows you to send your calls to different extensions inside and out of your system or to voicemail. This enables you to have complete control over where your calls are going.
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Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.

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What is 8x8 University?

8x8 University is your one stop solution to your training needs.

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Need more support help?

8x8 Support knowledge base has the answers to your questions.

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Do you have questions or comments about the 8x8 University?Leave us a message!