Your business has made great strides towards adapting to the new way of working and interacting with your customers. With ongoing uncertainty, you need to stay nimble to be ready for any unforeseen changes.
You may have had to shift rapidly from work-from-office to work-from-anywhere in order to stay open and continue to serve your customers. As we’ve highlighted in previous chapters, customers are now growing accustomed to interacting with your business remotely and are actively seeking out businesses that offer remote and contactless goods and services.
There is growing consensus that work-from-anywhere is a longer term trend and the office commute will go from the norm to the exception.
How do you more prepare your business for this and optimize to be ready for future sudden change?
Your business has made great strides towards adapting to the new way of working and interacting with your customers. With ongoing uncertainty, you need to stay nimble to be ready for any unforeseen changes.
You may have had to shift rapidly from work-from-office to work-from-anywhere in order to stay open and continue to serve your customers. As we’ve highlighted in previous chapters, customers are now growing accustomed to interacting with your business remotely and are actively seeking out businesses that offer remote and contactless goods and services.
There is growing consensus that work-from-anywhere is a longer term trend and the office commute will go from the norm to the exception.
How do you more prepare your business for this and optimize to be ready for future sudden change?
Your business has made great strides towards adapting to the new way of working and interacting with your customers. With ongoing uncertainty, you need to stay nimble to be ready for any unforeseen changes.
You may have had to shift rapidly from work-from-office to work-from-anywhere in order to stay open and continue to serve your customers. As we’ve highlighted in previous chapters, customers are now growing accustomed to interacting with your business remotely and are actively seeking out businesses that offer remote and contactless goods and services.
There is growing consensus that work-from-anywhere is a longer term trend and the office commute will go from the norm to the exception.
How do you more prepare your business for this and optimize to be ready for future sudden change?
Your business has made great strides towards adapting to the new way of working and interacting with your customers. With ongoing uncertainty, you need to stay nimble to be ready for any unforeseen changes.
You may have had to shift rapidly from work-from-office to work-from-anywhere in order to stay open and continue to serve your customers. As we’ve highlighted in previous chapters, customers are now growing accustomed to interacting with your business remotely and are actively seeking out businesses that offer remote and contactless goods and services.
There is growing consensus that work-from-anywhere is a longer term trend and the office commute will go from the norm to the exception.
How do you more prepare your business for this and optimize to be ready for future sudden change?
“The biggest opportunity is that your business does not need to be limited to the immediate geography of where you’re located, meaning you can connect more extensively with customers, partners, and opportunities around the world,” John Caplan writes for Forbes.
Your business identity no longer needs to be tied to a physical location. Employees don’t have to go to work to get work done. Customers don’t have to walk into your office to walk away with your products and services.
“The biggest opportunity is that your business does not need to be limited to the immediate geography of where you’re located, meaning you can connect more extensively with customers, partners, and opportunities around the world,” John Caplan writes for Forbes.
Your business identity no longer needs to be tied to a physical location. Employees don’t have to go to work to get work done. Customers don’t have to walk into your office to walk away with your products and services.
“The biggest opportunity is that your business does not need to be limited to the immediate geography of where you’re located, meaning you can connect more extensively with customers, partners, and opportunities around the world,” John Caplan writes for Forbes.
Your business identity no longer needs to be tied to a physical location. Employees don’t have to go to work to get work done. Customers don’t have to walk into your office to walk away with your products and services.
“The biggest opportunity is that your business does not need to be limited to the immediate geography of where you’re located, meaning you can connect more extensively with customers, partners, and opportunities around the world,” John Caplan writes for Forbes.
Your business identity no longer needs to be tied to a physical location. Employees don’t have to go to work to get work done. Customers don’t have to walk into your office to walk away with your products and services.
Beyond the office, your business can now break geographical boundaries. You can reach new customers and expand how and where you do business. And a broader, more diversified customer base both helps you grow and mitigates risk against future sudden changes.
But to empower employees and serve customers anywhere, you need the right cloud solution to bring every communications channel together, and bridge the gap between your business and the world.
Beyond the office, your business can now break geographical boundaries. You can reach new customers and expand how and where you do business. And a broader, more diversified customer base both helps you grow and mitigates risk against future sudden changes.
But to empower employees and serve customers anywhere, you need the right cloud solution to bring every communications channel together, and bridge the gap between your business and the world.
Beyond the office, your business can now break geographical boundaries. You can reach new customers and expand how and where you do business. And a broader, more diversified customer base both helps you grow and mitigates risk against future sudden changes.
But to empower employees and serve customers anywhere, you need the right cloud solution to bring every communications channel together, and bridge the gap between your business and the world.
Beyond the office, your business can now break geographical boundaries. You can reach new customers and expand how and where you do business. And a broader, more diversified customer base both helps you grow and mitigates risk against future sudden changes.
But to empower employees and serve customers anywhere, you need the right cloud solution to bring every communications channel together, and bridge the gap between your business and the world.
You may have gotten by previously with stand-up meetings in the office and chance encounters to keep employees on the same page, but the new reality requires a more resilient, more sustainable approach.
A well articulated communications plan includes regular status meetings to discuss issues, concerns, and feedback loops. It should also include some communications procedures in case of future changes in business circumstances.
You may have gotten by previously with stand-up meetings in the office and chance encounters to keep employees on the same page, but the new reality requires a more resilient, more sustainable approach.
A well articulated communications plan includes regular status meetings to discuss issues, concerns, and feedback loops. It should also include some communications procedures in case of future changes in business circumstances.
You may have gotten by previously with stand-up meetings in the office and chance encounters to keep employees on the same page, but the new reality requires a more resilient, more sustainable approach.
A well articulated communications plan includes regular status meetings to discuss issues, concerns, and feedback loops. It should also include some communications procedures in case of future changes in business circumstances.
You may have gotten by previously with stand-up meetings in the office and chance encounters to keep employees on the same page, but the new reality requires a more resilient, more sustainable approach.
A well articulated communications plan includes regular status meetings to discuss issues, concerns, and feedback loops. It should also include some communications procedures in case of future changes in business circumstances.
For employees, a chat room for emergency communications allows them to connect and determine a plan of action. With the right platform, you can instantly promote a chat room discussion to a live meeting. Setting up a standing ad-hoc dedicated meeting allows all of your employees to connect live and discuss anything that comes up, allows you to share content and collaborate to come up with next steps to address specific issues or circumstances.
For customers, a proactive communications strategy is equally important. This can include updates via text message and email on how your business is coping and operating in light of certain changes. Customers should know that they can reach out via chat or phone to get updates on your business’ availability when
For employees, a chat room for emergency communications allows them to connect and determine a plan of action. With the right platform, you can instantly promote a chat room discussion to a live meeting. Setting up a standing ad-hoc dedicated meeting allows all of your employees to connect live and discuss anything that comes up, allows you to share content and collaborate to come up with next steps to address specific issues or circumstances.
For customers, a proactive communications strategy is equally important. This can include updates via text message and email on how your business is coping and operating in light of certain changes. Customers should know that they can reach out via chat or phone to get updates on your business’ availability when
For employees, a chat room for emergency communications allows them to connect and determine a plan of action. With the right platform, you can instantly promote a chat room discussion to a live meeting. Setting up a standing ad-hoc dedicated meeting allows all of your employees to connect live and discuss anything that comes up, allows you to share content and collaborate to come up with next steps to address specific issues or circumstances.
For customers, a proactive communications strategy is equally important. This can include updates via text message and email on how your business is coping and operating in light of certain changes. Customers should know that they can reach out via chat or phone to get updates on your business’ availability when
For employees, a chat room for emergency communications allows them to connect and determine a plan of action. With the right platform, you can instantly promote a chat room discussion to a live meeting. Setting up a standing ad-hoc dedicated meeting allows all of your employees to connect live and discuss anything that comes up, allows you to share content and collaborate to come up with next steps to address specific issues or circumstances.
For customers, a proactive communications strategy is equally important. This can include updates via text message and email on how your business is coping and operating in light of certain changes. Customers should know that they can reach out via chat or phone to get updates on your business’ availability when
As a business, you need to be able to overcome many challenges to remain successful as well as to grow. By taking steps to be resilient, you can ensure your business and your employees are prepared to deal with unknown challenges in the future. And this means having a resilient communications and application infrastructure in place.
When it comes to communications services, not all cloud vendors are created equal. Just because it’s a cloud application does not make it instantly available or reliable. Cloud vendors must assume some risk of their own, backing up their availability promises with a transparent service level agreement and availability policy with financial penalties that reflect the losses your business will incur if they are not met.
As a business, you need to be able to overcome many challenges to remain successful as well as to grow. By taking steps to be resilient, you can ensure your business and your employees are prepared to deal with unknown challenges in the future. And this means having a resilient communications and application infrastructure in place.
When it comes to communications services, not all cloud vendors are created equal. Just because it’s a cloud application does not make it instantly available or reliable. Cloud vendors must assume some risk of their own, backing up their availability promises with a transparent service level agreement and availability policy with financial penalties that reflect the losses your business will incur if they are not met.
As a business, you need to be able to overcome many challenges to remain successful as well as to grow. By taking steps to be resilient, you can ensure your business and your employees are prepared to deal with unknown challenges in the future. And this means having a resilient communications and application infrastructure in place.
When it comes to communications services, not all cloud vendors are created equal. Just because it’s a cloud application does not make it instantly available or reliable. Cloud vendors must assume some risk of their own, backing up their availability promises with a transparent service level agreement and availability policy with financial penalties that reflect the losses your business will incur if they are not met.
As a business, you need to be able to overcome many challenges to remain successful as well as to grow. By taking steps to be resilient, you can ensure your business and your employees are prepared to deal with unknown challenges in the future. And this means having a resilient communications and application infrastructure in place.
When it comes to communications services, not all cloud vendors are created equal. Just because it’s a cloud application does not make it instantly available or reliable. Cloud vendors must assume some risk of their own, backing up their availability promises with a transparent service level agreement and availability policy with financial penalties that reflect the losses your business will incur if they are not met.
And resilience does not just mean uptime; it also means guaranteeing quality of service and a full business continuity plan when an unforeseen event occurs. A phone communications service can be highly available but offer poor audio quality, for example. True resilience means maintaining the highest quality of service regardless of the disruptions your business may face, ensuring true business continuity.
And resilience does not just mean uptime; it also means guaranteeing quality of service and a full business continuity plan when an unforeseen event occurs. A phone communications service can be highly available but offer poor audio quality, for example. True resilience means maintaining the highest quality of service regardless of the disruptions your business may face, ensuring true business continuity.
And resilience does not just mean uptime; it also means guaranteeing quality of service and a full business continuity plan when an unforeseen event occurs. A phone communications service can be highly available but offer poor audio quality, for example. True resilience means maintaining the highest quality of service regardless of the disruptions your business may face, ensuring true business continuity.
And resilience does not just mean uptime; it also means guaranteeing quality of service and a full business continuity plan when an unforeseen event occurs. A phone communications service can be highly available but offer poor audio quality, for example. True resilience means maintaining the highest quality of service regardless of the disruptions your business may face, ensuring true business continuity.
As your business goes virtual, it opens the door to growing your customer base beyond the traditional boundaries of your business. This means optimizing key aspects of your business to be able to accommodate these customers that could be next door...or halfway around the globe.
It’s a good problem to have, but can cause significant headaches for businesses that are not prepared. Re-examine the products and services you offer, whether they can be delivered over a larger area and across national boundaries, and make sure you have the right infrastructure in place to handle demand spikes. Entrepreneur provides some key considerations when it comes to expanding your business outside of your geographical area especially if you are considering going global.
As your business goes virtual, it opens the door to growing your customer base beyond the traditional boundaries of your business. This means optimizing key aspects of your business to be able to accommodate these customers that could be next door...or halfway around the globe.
It’s a good problem to have, but can cause significant headaches for businesses that are not prepared. Re-examine the products and services you offer, whether they can be delivered over a larger area and across national boundaries, and make sure you have the right infrastructure in place to handle demand spikes. Entrepreneur provides some key considerations when it comes to expanding your business outside of your geographical area especially if you are considering going global.
As your business goes virtual, it opens the door to growing your customer base beyond the traditional boundaries of your business. This means optimizing key aspects of your business to be able to accommodate these customers that could be next door...or halfway around the globe.
It’s a good problem to have, but can cause significant headaches for businesses that are not prepared. Re-examine the products and services you offer, whether they can be delivered over a larger area and across national boundaries, and make sure you have the right infrastructure in place to handle demand spikes. Entrepreneur provides some key considerations when it comes to expanding your business outside of your geographical area especially if you are considering going global.
As your business goes virtual, it opens the door to growing your customer base beyond the traditional boundaries of your business. This means optimizing key aspects of your business to be able to accommodate these customers that could be next door...or halfway around the globe.
It’s a good problem to have, but can cause significant headaches for businesses that are not prepared. Re-examine the products and services you offer, whether they can be delivered over a larger area and across national boundaries, and make sure you have the right infrastructure in place to handle demand spikes. Entrepreneur provides some key considerations when it comes to expanding your business outside of your geographical area especially if you are considering going global.
And in order to serve a large audience, you also need a communications service with national and global reach, offering local access and dialing options in the countries in which you operate. This gives your business a local presence anywhere it operates while maintaining a single identity and hub for conducting business.
As your business grows, your applications and communications solutions need to be ready to grow with it. Many vendors claim scalability, so make sure yours guarantees and demonstrates proven on-demand scalability.
And in order to serve a large audience, you also need a communications service with national and global reach, offering local access and dialing options in the countries in which you operate. This gives your business a local presence anywhere it operates while maintaining a single identity and hub for conducting business.
As your business grows, your applications and communications solutions need to be ready to grow with it. Many vendors claim scalability, so make sure yours guarantees and demonstrates proven on-demand scalability.
And in order to serve a large audience, you also need a communications service with national and global reach, offering local access and dialing options in the countries in which you operate. This gives your business a local presence anywhere it operates while maintaining a single identity and hub for conducting business.
As your business grows, your applications and communications solutions need to be ready to grow with it. Many vendors claim scalability, so make sure yours guarantees and demonstrates proven on-demand scalability.
And in order to serve a large audience, you also need a communications service with national and global reach, offering local access and dialing options in the countries in which you operate. This gives your business a local presence anywhere it operates while maintaining a single identity and hub for conducting business.
As your business grows, your applications and communications solutions need to be ready to grow with it. Many vendors claim scalability, so make sure yours guarantees and demonstrates proven on-demand scalability.
A traditional hiring model relies largely on hiring local talent to work out of a physical office. But in the work-from-anywhere world, virtual businesses can now recruit talent from far beyond that limited pool.
While this provides your business access to recruit top talent without geographic boundaries, it also helps to have a geographically dispersed team in the event of local or even regional events like natural disasters that may compromise employees’ ability to get work done. A geographically dispersed workforce provides better business continuity.
A traditional hiring model relies largely on hiring local talent to work out of a physical office. But in the work-from-anywhere world, virtual businesses can now recruit talent from far beyond that limited pool.
While this provides your business access to recruit top talent without geographic boundaries, it also helps to have a geographically dispersed team in the event of local or even regional events like natural disasters that may compromise employees’ ability to get work done. A geographically dispersed workforce provides better business continuity.
A traditional hiring model relies largely on hiring local talent to work out of a physical office. But in the work-from-anywhere world, virtual businesses can now recruit talent from far beyond that limited pool.
While this provides your business access to recruit top talent without geographic boundaries, it also helps to have a geographically dispersed team in the event of local or even regional events like natural disasters that may compromise employees’ ability to get work done. A geographically dispersed workforce provides better business continuity.
A traditional hiring model relies largely on hiring local talent to work out of a physical office. But in the work-from-anywhere world, virtual businesses can now recruit talent from far beyond that limited pool.
While this provides your business access to recruit top talent without geographic boundaries, it also helps to have a geographically dispersed team in the event of local or even regional events like natural disasters that may compromise employees’ ability to get work done. A geographically dispersed workforce provides better business continuity.
Employees in new locales also offer an opportunity to expand to those markets, maintaining office hours in local time zones and supporting local languages.
Be ready to accommodate these virtual employees and incorporate a virtual hiring and employee onboarding workflow into your business practices. Paired with a reliable, global on-demand communications solution, you can be assured of coverage wherever you choose to hire, allowing you to create a comprehensive business continuity plan in the event of any sudden changes or disruptions.
Employees in new locales also offer an opportunity to expand to those markets, maintaining office hours in local time zones and supporting local languages.
Be ready to accommodate these virtual employees and incorporate a virtual hiring and employee onboarding workflow into your business practices. Paired with a reliable, global on-demand communications solution, you can be assured of coverage wherever you choose to hire, allowing you to create a comprehensive business continuity plan in the event of any sudden changes or disruptions.
Employees in new locales also offer an opportunity to expand to those markets, maintaining office hours in local time zones and supporting local languages.
Be ready to accommodate these virtual employees and incorporate a virtual hiring and employee onboarding workflow into your business practices. Paired with a reliable, global on-demand communications solution, you can be assured of coverage wherever you choose to hire, allowing you to create a comprehensive business continuity plan in the event of any sudden changes or disruptions.
Employees in new locales also offer an opportunity to expand to those markets, maintaining office hours in local time zones and supporting local languages.
Be ready to accommodate these virtual employees and incorporate a virtual hiring and employee onboarding workflow into your business practices. Paired with a reliable, global on-demand communications solution, you can be assured of coverage wherever you choose to hire, allowing you to create a comprehensive business continuity plan in the event of any sudden changes or disruptions.
Next Steps
We’ve seen how business continuity in the face of unforeseen disruptions and sudden change can be handled with updated business practices that support a work from anywhere model. That includes regular and proactive communications amongst employees and with customers, staying resilient, scaling on demand and expanding your employee and customer reach to sustain and diversify your business. And this allows your business to stay nimble.
In the next chapter, we’ll explore in greater detail how your business can reinvent scalability to better address both uncertainties and rapid growth.
Next Steps
We’ve seen how business continuity in the face of unforeseen disruptions and sudden change can be handled with updated business practices that support a work from anywhere model. That includes regular and proactive communications amongst employees and with customers, staying resilient, scaling on demand and expanding your employee and customer reach to sustain and diversify your business. And this allows your business to stay nimble.
In the next chapter, we’ll explore in greater detail how your business can reinvent scalability to better address both uncertainties and rapid growth.
Next Steps
We’ve seen how business continuity in the face of unforeseen disruptions and sudden change can be handled with updated business practices that support a work from anywhere model. That includes regular and proactive communications amongst employees and with customers, staying resilient, scaling on demand and expanding your employee and customer reach to sustain and diversify your business. And this allows your business to stay nimble.
In the next chapter, we’ll explore in greater detail how your business can reinvent scalability to better address both uncertainties and rapid growth.
Next Steps
We’ve seen how business continuity in the face of unforeseen disruptions and sudden change can be handled with updated business practices that support a work from anywhere model. That includes regular and proactive communications amongst employees and with customers, staying resilient, scaling on demand and expanding your employee and customer reach to sustain and diversify your business. And this allows your business to stay nimble.
In the next chapter, we’ll explore in greater detail how your business can reinvent scalability to better address both uncertainties and rapid growth.
1
Welcome to the new normal.
Learn more about how to adapt to working virtually in the new normal.
2
How to choose a vendor.
Selecting the right communications should be easy, and we'll show you how.
4
Improve productivity.
Learn how you can improve productivity for your virtual employees as well as reducing effort for your customers.
5
Build a work-from-anywhere policy.
A successful work-from-anywhere business needs a sound remote working strategy.
6
Stay nimble.
Learn more about how your business can stay nimble and stay ahead of rapid change.
7
Reinvent scalability.
Your business is becoming an on demand business which means it needs the right technology to scale on demand.
8
Thrive in uncharted waters.
Learn how your business can continue to thrive while navigating these uncharted waters.