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X Series

Powerful solution for cloud phone, messaging, meetings and contact centre

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X Series Small Business Plans

Mix and match to create the perfect solution

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0333 043 8888

X Series

X2

Essential communication capabilities

Includes all of the basic communication, messaging and collaboration features required to get the job done

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X Series

X3

For the users that need more scalability.

Enhanced communication and collaboration capabilities with more analytics, barge, monitor, whisper, and operator switchboard

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X Series

X5

Customer Experience Transformation

For the full collaborative multichannel contact center agent or supervisor, fully enabled with complete UCaaS functionality plus a predictive outbound dialer, quality management,
and speech analytics

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X Series

X6

The ideal choice for users that want it all.

Offers the most comprehensive and advanced set of features with communications, collaboration, analytics, and contact center capabilities.

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Voice/Unified Communications Calling Zone i Unlimited calling within 14 countries Unlimited calling within 32 countries Unlimited calling within 47 countries Unlimited calling within 47 countries
Contact Centre Calling Zone1       4,000 minutes within 47 Countries
Phone Number and Extension Dialing feat. High-definition Voice Quality
Voicemail, Auto Attendant, Click-to-Dial and Music on Hold
Call Recording
Media Storage 1GB 5GB 10GB 10GB
Call Queues
Operator Switchboard  
Mobile and Desktop Apps
Business SMS and Texting2
One-on-one and Team Messaging
Unlimited Internet Faxing i
Audio and Video Conferencing Up to 100 participants Up to 100 participants Up to 100 participants Up to 100 participants
G Suite, Office 365 / Outlook, NetSuite, Salesforce and Zendesk Integrations
8x8 Analytics Essentials i
Queued & Web Callback    
Interactive Voice Response (IVR)    
Contact Centre, Service Quality and Supervisor Analytics    
Outbound Predictive Dialer     2,000 minutes  
Customer Experience Analytics i      
8x8 Expert Connect i      
Post Call Survey      
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For more information call 0333 043 8888

Call 0333 043 8888 or fill out the form below and an 8x8 Specialist will be in touch.

Unlimited Calling Zone Countries for Phone and Contact Centre

X2 – 14 Countries
Australia*, Canada, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom, United States

X Series X3 – 32 Countries
Includes the 14 countries from X2 plus Belgium, Brazil*, China, Denmark, Guam, Hong Kong, Hungary, Israel, Luxembourg*, Malta, Mexico, Norway, Poland*, Portugal*, Romania, Slovakia, South Korea, Taiwan*

X Series X5, X6 – 47 Countries
Includes the 32 countries from X3 plus Argentina*, Chile, Cyprus*, Dominican Republic, Finland, Greece, India, Indonesia, Japan*, Malaysia, Peru, Singapore, South Africa, Thailand, Turkey*

*Excludes Mobile, Special and Premium Numbers

1 Includes 4,000 minutes per concurrent contact centre seat (local and international, inbound and outbound, within 47 country zone). The total minutes included are the pooled total of all agents. If a customer exceeds the total usage pool allowed in any given month, extra minutes will incur standard usage rates. Toll calls and special numbers are not included in the allowed usage.

2 SMS only available in U.S. & Canada