Engagement is a series of moments. Moments of connection, context and collaboration. Moments of insight and improvement. Learn what X can do for your business.
The Intelligent Engagement Experience
8x8 X Series transforms the customer experience
by providing the enterprise with the ability to intelligently and quickly collaborate across any channel and easily access the company’s most critical data, analysis and experts.
With customer and employees interacting in
one system of engagement,
enterprises can now optimize valuable moments of engagement with
one system of intelligence.
X Series accelerates your company’s ability to innovate, respond and serve customers
and results in an exceptional experience for both employees and customers.
8x8. The experience is everything.
What our customers are saying
“Delivering an exceptional customer experience is the difference between thriving and failing for a business like ours,” said Ravi Kurumety, CIO, Lenox Corporation. “8x8’s X Series is the foundation Lenox needs, leveraging real-time customer data, an integrated set of communications tools and providing access to the right subject matter experts to transform our employee and customer experiences.”
The Collaborative Contact Centre
Transition from “I don’t know” and customers repeating information they’ve already provided to a collaborative contact centre that drives speed to resolution through simple collaboration and complete context.