xseries_V6-02_mix_match-600x332.png

Your communication software is a distinct source of speed for your business. It drives the agility and fidelity of all your employee and customer interactions, leading to less churn and more revenue.

A one platform solution for communications and contact center gives you one system of engagement and one system of intelligence that lets you arm employees with the exact tools they need to communicate, collaborate and access data and experts. The ability to configure tailored plans across 8 service levels provides the lowest possible total cost of ownership. Enable your enterprise to operate at the speed today’s businesses require.

X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

X2
Integrated Communications

X2 provides your employees with:

  • One click from chat to voice to video meetings
  • Company-wide team messaging
  • HD video conferencing with screen sharing
  • Integration with CRM & business applications
X4
Smarter Global Engagement

X4 includes X2 capabilities plus:

  • Unlimited global calling for UC across 47 countries
  • Supervisor & service quality analytics
  • Streamline call handling with Switchboard Pro
X6
Speed to Resolution

X6 includes X4 capabilities plus:

  • 4,000 minutes per concurrent agent*
  • Voice-focused contact centre
  • One click subject matter expert access
  • Customer engagement analytics
  • Customizable wallboards/dashboards


*For more details, see Unlimited Calling on X Series Plans & Pricing

X8
Customer Experience Transformation

X8 includes X6 capabilities plus:

  • Integrate voice, email, webchat and social
  • Advanced speech and interaction analytics
  • Predictive outbound campaigns
  • Quality, collaborative performance management

What our customers are saying

“X Series
Because our communications system is determining our customer experience”

– Movement Mortgage

mm-logo.png

For more information call 0333 043 8888

Call 0333 043 8888 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales