8x8 Work™ transforms everyday conversations into powerful insights—improving productivity ,
alignment, and internal collaboration at scale.
Help your teams stay aligned and efficient by capturing the moments that matter—through meeting transcriptions, summaries, and multilingual support—so no insight or action item is lost.
Whether you're managing global projects or onboarding new hires, features like meeting transcription, voicemail-to-text, and chat summarization streamline communication—no matter where or how your teams work.
Accurate, high-fidelity summaries and powerful insights help leaders track alignment, coach smarter , and make better decisions—without replaying every call. And with open APIs, transcripts and summaries can flow into CRMs and analytics tools to streamline record keeping.
Get a complete overview of how 8x8 Work can supercharge employee productivity.
Here’s how 8x8 Work uses AI to boost productivity and reduce manual effort.
Turns spoken interactions into searchable, structured data for faster follow-up.
Flag inappropriate language in calls to support quality assurance.
AI-generated recaps surface objections, outcomes, and next steps.
Converts voicemails into readable text so nothing gets missed.
Captures conversations with speaker detection and multilingual support.
Capture key next steps automatically—no need for manual follow-ups.
Post-meeting recaps highlight action items and decisions—sent automatically to attendees.
Gives late arrivals a private summary of what they missed—without disrupting the meeting.
Condenses long threads into quick, scannable recaps with key takeaways.
Suggested replies with tone options help users respond faster and more consistently.
Boosts accuracy by teaching AI to recognize your business’ internal language.
Optimized call routing and clarity across regions and networks.
From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.
8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.
8x8 Work® connects teams and customers globally with an AI-enabled communications suite.
8x8 no-code CPaaS connects you to customers on the channels they want from one platform.
8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.
Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.
Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.
Up-to-date with regulations and verified through third-party certifications—for your peace of mind.
