From the ONLY global Operator Connect provider with a solution certified Contact Center for Microsoft Teams
Fast to deploy, fully compliant with the Operator Connect Program
To keep things simple, calls happen exactly where users expect them—natively within Microsoft Teams
Consolidate providers and vendors to enhance Teams communications through a single additional source
Direct peering through Microsoft Azure to meet program architecture, support, network, and shared SLA requirements
Provision numbers and manage users from the Teams Admin Center to improve deployment time
Part of the 8x8 for Microsoft Teams portfolio that offers Global Reach, flexible calling plans, and a Teams-certified contact center with free on-net calling
Integration Type | Operator Connect | Direct Routing as a Service |
|---|---|---|
8x8 Offering | ||
Number Management | In the 8x8 Admin Console | In the 8x8 Admin Console |
Number Provisioning | In the Microsoft Teams Admin Center | In the 8x8 Voice for Microsoft Teams Admin Portal |
Full PSTN Replacement Countries | ||
Calling Plans |
|
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Emergency Calling | Supported | Supported |
SMS/MMS and eFax | Not currently supported | Supported |
Auto Attendants, Call Queues, and Recordings | Teams only | Teams and 8x8 |
Devices Supported | Teams-certified only | Teams-certified and 8x8 compatible |
Support Model | Shared - 8x8 Support can escalate to Microsoft Support | Separate - customer must escalate to Microsoft Support |
*in select countries through the 8x8 for Microsoft Teams companion Teams app
