Engage (Survey)

Administrate interactive SMS Engage survey campaigns and retrieve responses details

engage-response.png

What this API does:link to this section

The SMS Engage endpoint sends an SMS containing a link to an online survey.

API documentation:link to this section

SMS Engage Details

Example use:link to this section

The company has just announced a new service. To get a sense of how well the launch generated awareness with current customers, the marketing team can use the SMS Engage endpoint to send out surveys after calling sales. Using this data, the marketing team can determine the announcement effectiveness as input into future launch plans.


Diagram of Awareness survey flow