About this path
Suggested training for the X6 Series includes 24 units: Virtual Office Administrator, Virtual Contact Centre Administrator, and a few intermediate courses of your choice. Take your learning to the next level with the Advanced Topics and Troubleshooting courses. Asides from administrator courses, we offer additional courses and resources for your end users. To see how many units you have, use our training units calculator side-by-side.
Foundational Administrator Courses
Virtual instructor-led course with hands-on activities and discussions.
Hands-on instructor-led workshop delivered virtually, plus self-paced modules.
Self-paced eLearning for admins with practice activities.
Intermediate Administrator Courses
Self-paced eLearning for anyone who needs reporting functions.
Self-paced eLearning for admins, managers, and supervisors.
Advance Administrator Courses
Virtual, instructor-led training with practice solving common problems.
Virtual, instructor-led training with practice solving common problems.
End User Courses
Licensed end-user eLearning plus rollout tools for the project manager.
Instructor-led product demos for end users, delivered via web conference.
Classroom training for agents and supervisors, delivered onsite.
Instructor-led product demos for end users, delivered via web conference.
Licensed end-user eLearning plus rollout tools for the project manager.
Ready to begin? View our class calendar and enroll in a class!
VIEW CLASS SCHEDULEDiscover new paths
Not sure how learning paths work?
What are training units? Do training units expire? Have learning path questions or general 8x8 University questions?
Visit our FAQ to find out >
Want to browse our courses and schedules?
Our learning portal details all our training in one comprehensive list.
What is 8x8 University
8x8 University is your one stop solution to your training needs.
Need more support help?
8x8 Support knowledge base has the answers to your questions.
