Conversational AI by Engage Hub

Summary of Integrationlink to this section

Benefits of incorporating Conversational AI into your customer service strategy:

• First call resolution
• Deflect calls with Significant cost savings
• Reduce Average handle time (AHT)
• Increased customer satisfaction
• Empower customers to self-serve

Featureslink to this section

Features of incorporating Conversational AI into your customer service strategy:

• Automate first-line support
• Empower customers to self-serve
• Seamless agent handover
• Go beyond FAQ's
• 24/7 customer support
• Personalize every interaction
• One Chatbot, many channels

Prerequisiteslink to this section

8x8 X6, X7, or X8 license

Security & Compliancelink to this section

Developer: Engage-Hub

Location: Europe

Terms of Service

Privacy & Data Governance

Certifications & Compliance: ISO 27001 and PCI compliance level 1 certificates available on request