Live video meetings have never been easier with Jitsi
8x8 Jitsi as a Service is an enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions. With Jitsi as a Service we now give you all the power of Jitsi running on our global platform so you can focus on building secure and branded video experiences.
PIMSY – flexible, comprehensive, and customizable EHR for mental health – turned to 8x8 Jitsi for telehealth. PIMSY’s customers love how affordable 8x8’s HIPAA-compliant telehealth service is for behavioral health clinicians & clients.
Why use Jitsi as a Service as your video conferencing platform
Unlike other meeting solutions that only offer SDKs and lower-level APIs, with Jitsi as a Service you get secure video calls, conferencing, chat, and desktop sharing. All this, and more, in Jitsi as a Service.
For business owners and leaders
- Reimagine every customer touch point
- Peace of mind with privacy built in
- Your brand and experience instead of theirs
- Up and running in your website and apps in minutes
- With predictable pricing you can count on
For developers and IT leaders
- Loved and used by thousands of Jitsi developers
- Leverage 8x8’s proven, global communications infrastructure
- Built-in standards-based, end-to-end encryption
- A ready-to-use, best-in-class meeting experience
- Cross platform, no-code/low-code and fully customizable
Industry use cases for remote video conferencing
Healthcare everywhere
Providers can deliver care anywhere with secure, HIPAA-compatible video meetings integrated into their websites and EHR platforms to instantly connect with patients for consultations, prescription renewals and post op follow-up.
Online education
Teachers can deliver engaging online lessons using video meetings integrated into learning management systems that make it easy for students to connect with the teacher, classmates and content.
Reimagining technical support
Youtube DIY videos have their limits. You’re wiring up new recessed lighting in the kitchen. Before spending hours on hardware store round trips and straining your marriage, imagine purchasing a 30-minute 1:1 video meeting with an expert who teaches you how to complete the wiring quickly and safely.
Saving field services time
Your master plumber is onsite at a commercial building and needs verification of an old pump. He instantly connects with the warehouse using video meetings embedded in their company app to visually validate the correct part is available.
Ready-to-use video meetings on predictably affordable plans
Almost all meeting solutions charge on a per-minute per-participant basis. If you have 10 people in an hour long video session, you'll be charged for 600 minutes. Those charges add up very quickly, and it's nearly impossible to forecast what your costs will be.
We decided to switch it up. We're charging on a Monthly Active User (MAU) model. This brings predictability into your costs and reduces your monthly bill dramatically. Pricing starts at $0.35/MAU and decreases based on volume. And if you just want to kick the tires and learn more about Jitsi as a Service we offer a developer package option that lets you have up to 25 Monthly Active Users for free.
An MAU is defined as a unique user who attended at least one meeting, with at least one other user, in the same month. To determine a unique user, we store an identifier on the device's local storage, and that will remain the same as long as the user uses the same browser and same device and doesn't clear their local cache data. Mobile is similar. An identifier remains across updates and gets removed if you delete the app.
Pricing plans that scale with your business
| Developer | Basic | Standard | Business | Enterprise |
|---|---|---|---|---|
| 25 Users | 300 Users | 1.5K Users | 3K Users | 5K+ Users |
| Free | $99/£90 | $499/£450 | $999/£950 | Contact Sales |
Video conferencing features by plan
| Features | Description | Jitsi as a Service | ||
|---|---|---|---|---|
| Video Experiences | ||||
| Audio sharing | Users can share system audio in a meeting from a device or browser tab | ✓ | ||
| Bandwidth controls | Users can monitor their connectivity quality and adjust their video bandidth | ✓ | ||
| Configure, enable and disable features | Configure, enable, and disable features to build the experience you want end users to have | ✓ | ||
| Controller mode | The ability for any participant (not just the host) to mute, control volume or remove other participants in meeting | ✓ | ||
| Dominant speaker indication | Indicates who is the dominant speaker at any given point in time | ✓ | ||
| Group chat | Send messages to every video meeting participant | ✓ | ||
| HD Audio | Opus Codec | ✓ | ||
| HD Video | Ability to support 720p video | ✓ | ||
| In-meeting connection indications | Show information about connections status, such as bitrate, packet loss, resolution, frame rate and estimated bandwidth | ✓ | ||
| Phone access to meetings | Call into meetings using 80+ dial in number options (11 toll-free) for 58 countries | ✓ | ||
| Private chat | Send private messages to individuals in a video meeting | ✓ | ||
| Push to talk mode | Mode in which all speakers stay muted unless they press the spacebar key to speak | ✓ | ||
| Raise your hand | Participants can discreetly indicate they have something to say without interrupting the current speaker | ✓ | ||
| Remote desktop control through electron integrations | Control the mouse and keyboard movements of another user remotely through electron integrations | ✓ | ||
| Screen sharing | Share your computer screen and choose which applications or monitors to display | ✓ | ||
| Smart layout | Dynamically control app layout and display based on audio activity. Automatically or manually switch between tile and stage view, automatically focus on any participant and manage screen sharing | ✓ | ||
| Your brand experience | Brand the experience with your company information. No 8x8 or Jitsi branding shown anywhere in the app | ✓ | ||
| YouTube Video Sharing | Users can share a YouTube video for everyone in the conference to see | ✓ | ||
| Jitsi as a Service Platform | ||||
| End-to-End Encryption for video meetings | True end to end encryption even with videobridge for desktop video meetings | ✓ | ||
| GDPR requirements for data processors | GDPR compliant for data processors | ✓ | ||
| Highly available massively scaled global infrastructure | Real-time automatic scaling of compute capacity to ensure the right capacity is always available | ✓ | ||
| HIPAA Compatible | 8x8 is HIPAA compatible and can provide a BAA. It is incumbent upon users to operate the technology in a HIPAA compliant manner. | ✓ | ||
| Industry-leading Service Levels | 99.99% Platform Uptime SLAs | ✓ | ||
| Localization of interfaces | Record the audio, video, and screen share from a meeting. Save it to reference later or to send to those who could not attend. | ✓ | ||
| Open and industry standard encryption | Encryption using DTLS-SRTP to secure video | ✓ | ||
| Secure passcodes | The ability to set a passcodes to provide an additional layer of security | ✓ | ||
| Webhooks | Configure, enable, and disable features to build the experience you want end users to have | ✓ | ||
Explore other 8x8 APIs for a complete customer engagement strategy
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Chat Apps
Reach more customers with the ability to deliver messages across many different platforms through one API.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.