Regal
Turn untapped customer data into real-time outbound campaigns to unlock additional revenue.
Integration Overviewlink to this section
Regal’s advanced customer profiling and sales dialer tools enable businesses to tap into customer data to enhance engagement with precision and accuracy. Customers report a 25% increase in revenue and a 300% increase in outbound answer rates from integrating Regal into their campaigns.
Benefitslink to this section
- Cross-channel Outreach Orchestration: Easily leverage untapped customer data to create outbound campaigns for the right customer at the right time with the right message using our intuitive Journey Builder.
- Unified Customer Profile: Automatically build a unified customer profile that combines real-time activity history from digital (mobile, web, email) and human touch points (call, text, and email conversations) into a single, identity-resolved profile.
- Impactful Insights and Reporting: Drive performance with automatic A/B testing and in-depth reporting, while streaming real-time data to enhance websites and other platforms.
- Caller ID Branding: Increase answer rates and brand recognition with Branded Caller ID, fostering trust, improving pick-up rates, enhancing customer experience, and boosting brand recognition.
- Sales Dialer Efficiency: Elevate sales team performance and efficiency with Sales Dialer, facilitating easier lead management, personalized interactions, increased productivity, better follow-ups, higher conversion rates, and more sales opportunities.
Featureslink to this section
- Branded Caller ID and Spam Remediation
- Journey Builder
- Conversational AI Agents
- Reporting & Insights
- Optional: (a) Agent Desktop (b) Advanced Progressive Dialer
Prerequisiteslink to this section
- 8x8 X6, X7, or X8 license
Security and Compliancelink to this section
Developer: Regal
Location: United States of America