Reinvent insurance. Refine your customer experience.
Smarter claims. Faster resolutions. Happier customers. AI-driven insights and secure, compliant communications give you the edge.
8x8 empowers insurers to meet rising customer expectations with seamless communication, AI-powered tools, and robust compliance features—all on an integrated CX platform designed to transform customer experience and operational efficiency.
Streamline insurance, delight customers.
Elevating customer experiences
Impress your customers with seamless interactions across voice, video, chat, and email—all powered by one unified platform.
Boost revenue—no problem
Automate customer outreach, close claims with secure payments, and watch policy renewals, cross-sells, and upsells roll in effortlessly.
Compliance? Nailed it
Stay secure with robust data security with GDPR, ISO 27001 compliance, and PCI DSS-certified payment processing tools that protect your data and reputation.
Scale faster
Foster seamless collaboration across your organization with agile communications that flex with you at peak periods—no IT required.
Ready to transform your insurance operations?
Download the 8x8 for Insurance eBook to discover how to elevate customer experiences and streamline workflows.
Seamless insurance, better outcomes.
From automated engagement to seamless claims processing, our platform helps insurers connect, comply, and close deals with ease.
Claims made easy
Simplify claims processing with AI-driven initial inquiries, video-enabled visual assessments, and seamless live agent support.
Proactive compliance management
Create customer trust and combat cyber threats with compliant data protection and robust access controls to combat risk and improve agent performance.
Automated customer engagement
Send automated SMS or WhatsApp renewal reminders and let customers pay securely—timely, personal, and effortlessly efficient.
Unite your teams, anywhere
Bring brokers, agents, and back-office staff together on one platform with seamless Microsoft Teams integration.
Integrate seamlessly.
Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.
See how we've helped others just like you transform their businesses
"8x8 Service Management has been great—it’s a huge value add. Our 8x8 representative has spent a ton of time with me, not only answering our questions but teaching me about user settings. Now, if someone has a problem, I can fix it. It’s all very quick and seamless."
"We now have much more visibility into our operations than we had with our previous system. 8x8 allows us to see what’s happening from anywhere."
"We chose 8x8 because it was a more polished cloud communications product than the other solutions we looked at, with better features and user experience."
“Our costs went down significantly, right away, just by porting our lines over to 8x8.”
Secure and compliant.
Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.
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