Guaranteed Reliability

Communications are the backbone of your business. In today's fast-paced, global economy, your teams need to communicate using any channel, on any device from anywhere - at any time. Communication service disruption is not an option. 8x8's platform has been designed specifically for you.

Make your business ready, responsive and resilient

Ready - no single point of failure

Designed with no single point of failure, our highly secure infrastructure delivers your service from a mirrored, top-tier, secure, fully redundant, and geographically diverse state-of-the-art data center that has been "Statement on Standards for Attestation Engagements (SSAE) 16" audited. What that means for your business it that communicaitons will there all the time, anywhere.

Ready - no single point of failure

Designed with no single point of failure, our highly secure infrastructure delivers your service from a mirrored, top-tier, secure, fully redundant, and geographically diverse state-of-the-art data center that has been "Statement on Standards for Attestation Engagements (SSAE) 16" audited. What that means for your business it that communicaitons will there all the time, anywhere.

Responsive - guaranteed call quality and reliability

8x8’s platform and associated intellectual property enables delivery of a consistent end user experience over inconsistent networks supported by an end-to-end SLA that covers both uptime and call quality.

Responsive - guaranteed call quality and reliability

8x8’s platform and associated intellectual property enables delivery of a consistent end user experience over inconsistent networks supported by an end-to-end SLA that covers both uptime and call quality.

Resilient - Consistent in any condition

8x8’s systems are all high availability. This includes not only our multiply redundant active-active hot spare hardware and software systems, but even our people and processes are redundant with no risk of single points of failure with multiple redundancy and rerouting capabilities. Even our data centers can fail over core call flow in <30 seconds. If there is a power failure or Internet outage, your employees can simply plug their laptops into their home networks and continue interacting with customers as if they were still in the office. The result is your business can remain open and accessible to customers no matter what disruption strikes.

Resilient - Consistent in any condition

8x8’s systems are all high availability. This includes not only our multiply redundant active-active hot spare hardware and software systems, but even our people and processes are redundant with no risk of single points of failure with multiple redundancy and rerouting capabilities. Even our data centers can fail over core call flow in <30 seconds. If there is a power failure or Internet outage, your employees can simply plug their laptops into their home networks and continue interacting with customers as if they were still in the office. The result is your business can remain open and accessible to customers no matter what disruption strikes.

We chose the 8x8 solution in part for its built-in disaster recovery capability. There’s no longer any single point of failure in our phone system, because the 8x8 architecture offers multiple redundancy and re-routing. And, if there is a power failure or Internet outage, employees can simply unplug their phones, plug them into their home network and continue interacting with customers as if they’re still in the office.
We chose the 8x8 solution in part for its built-in disaster recovery capability. There’s no longer any single point of failure in our phone system, because the 8x8 architecture offers multiple redundancy and re-routing. And, if there is a power failure or Internet outage, employees can simply unplug their phones, plug them into their home network and continue interacting with customers as if they’re still in the office.

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