Download and Login

To get started, first download the Virtual Office Desktop App. Launch the application and enter your 8x8 login and password. Click Login.

Don’t know your password or username? Click Forgot Password, located below the login button. Instructions will be sent to your email address.
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Navigation

The app opens in your most recent tab. Use the navigation menu to view messages, make calls, view contacts and join virtual meetings.
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Tip: Resize your interface to see an expanded view of your chats, settings, and more!


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Voicemail

Virtual Office makes it easy to access your voicemail. To get started, you will want to set up your password and voicemail greeting.
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Tip: Never miss a voicemail, select to receive a notification by email from your voicemail settings.


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Call Features

Transfer a Call

Watch It  |   Try It

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Add a Call

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Park a Call

Watch It  |   Try It

Team Messaging

Easily send messages to your colleagues one-on-one, or group message multiple people using Team Messaging Rooms.
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Tip: You can start a meeting with the person you are chatting with directly from your message. Just click on the “Meet Now” icon on the top right.


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8x8 Video Meetings

8x8 Video Meetings make collaborating easier with our video conferencing and content sharing capabilities. Click the button below to view our Free Online Training for 8x8 Video Meetings.

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Fax

Need to send a fax? Select Fax icon from the More menu to attach and send documents through the Virtual Office application.
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Call Forwarding

Call Forwarding allows you to send calls to extensions inside and outside your system, or directly to voicemail. This enables you to have complete control over where your calls are going.
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Previous Version

Using an older version of Virtual Office?  Find all the information you need here.

Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.

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What is 8x8 University

8x8 University is your one stop solution to your training needs.

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Need more support help?

8x8 Support knowledge base has the answers to your questions.

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