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Compatible Equipment Matrix

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Equipment > Compatible Equipment
Vendor & Model Advanced 8x8 Features Video Sold by 8x8
8x8 Softphones
Virtual Office Desktop Opus, SRTP, Call Quality Reporting Included with Service
Virtual Office Mobile Opus, SRTP, Call Quality Reporting Included with Service
Cisco Deskphones
SPA 303
SPA 504G
SPA 525G2
Polycom Deskphones
VVX 101 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting
VVX 201 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting
VVX 311 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting
VVX 350 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting
VVX 401 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting
VVX 411 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting
VVX 501 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓ 
VVX 601 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓ 
IP 335 Powerkeys, Hotdesking, Paging, Call Quality Reporting
IP 550 Powerkeys, Hotdesking, Paging, Call Quality Reporting
IP 560 Powerkeys, Hotdesking, Paging, Call Quality Reporting
IP 670 Powerkeys, Hotdesking, Paging, Call Quality Reporting
VVX 1500 Powerkeys, Hotdesking, Paging, GigE, Call Quality Reporting
VVX 1500D Powerkeys, Hotdesking, Paging, GigE, Call Quality Reporting
VVX 300 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting
VVX 310 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting
VVX 400 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting
VVX 410 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting
VVX 500 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓ 
VVX 600 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓ 
Yealink Deskphones
T23P/G Hotdesking, SRTP, Call Quality Reporting
T41P Hotdesking, SRTP, Call Quality Reporting
T42G Hotdesking, SRTP, GigE, Call Quality Reporting
T46G Hotdesking, SRTP, GigE, Call Quality Reporting
T48G Hotdesking, SRTP, GigE, Call Quality Reporting
T49G Hotdesking, SRTP, GigE, Call Quality Reporting
Panasonic Wireless DECT Phones
KX-TGP600 SRTP, Call Quality Reporting
Yealink Wireless DECT Phones
W52P SRTP, Call Quality Reporting
Polycom Conference Phones
IP 5000 Paging, SRTP, Call Quality Reporting
IP 6000 Paging, SRTP, Call Quality Reporting
IP 7000 Paging, SRTP, Call Quality Reporting
RealPresence Trio Paging, SRTP, Call Quality Reporting, WiFi
AudioCodes (ATA)
MP-112 SRTP, Call Quality Reporting
MP-114 SRTP, Call Quality Reporting
MP-118 SRTP, Call Quality Reporting
MP-124 SRTP, Call Quality Reporting
Cisco (ATA)
SPA 122
Edgewater (QoS Router)
4550-15
4750
Obihai (ATA)
OBi300 SRTP, Call Quality Reporting
OBi508vs SRTP, Call Quality Reporting
Headsets

Headsets for Desk Phones
Our Virtual Office Mobile and Virtual Office Desktop softphones will work with any sound device connected to your desktop or mobile. However, the quality of the device will vary greatly. 8x8 recommends choosing a headset known for exceptional quality. 8x8 partners with headset manufacturers like Plantronics, Jabra and Sennheiser to name a few. If you’re looking for a wireless headset, please note that the integration that provides the ability to pickup and disconnect a call from the physical headset is only available on Plantronics headsets today. Refer to the following articles for information on specific models that support that integration:

For more information on this topic, refer to our Support Knowledge base.

For information on which headset models sold by 8x8, contact an 8x8 Sales Representative

Generic SIP Devices

Bringing Your Own Device
Click the link below for more information on using 8x8 services with your own devices.

Routers

Router Setup
Click the link below for more information on configuring your router for use with 8x8 services.

In Room Systems

Compatible Devices
Click the link below for more information on in-room video system equipment for 8x8 Virtual Office Meetings.

Note: Accommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis only. These devices are not guaranteed to be supported on 8x8 service.

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