What certifications does 8x8 offer?

8x8 offers three certifications:

  • Administrator Certified
  • Engineer Certified
  • Architect Certified

Candidates may seek one, several, or all three certifications.

Is training mandatory?

No. The learning path outlines the sequence of recommended courses. The only requirement for Certification is to pass the Certification exams; however, we recommend that candidates new to 8x8 complete training first.

Can certification be transferred?

Certification cannot be transferred to other individuals within a company. 8x8 Certification belongs to the individual who earns it, even if that person changes job roles or employers.

How is the Certification test administered?

Certification tests are administered as a proctored, closed-book exam, by 8x8’s testing partner, Kryterion. The test can be taken online using biometric authentication (which requires the candidate to have a webcam and internet connection) or at a physical test location. Kryterion has more than 1,000 test locations in more than 120 countries.

How do I sign up for the exam?

To get started, you will need to create a new account and register for the exam. The links are below:

New Account Creation:

Registration for Exam:

How soon will I know whether I pass the certification exam?

Test results are provided immediately upon completion of the online examinations. Successful candidates will be able to print a Certified Administrator certificate from the test site, and 8x8 Academy will be notified of results.

Where can I find more information?

You can find more information through the Academy website and by contacting [email protected] 

For information about certification testing, please visit the Kryterion website to sign up or create and account.

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