8x8 with Community Workforce Management
| Supported Languages | Supported Countries | Price | Business Need |
|---|---|---|---|
| English | 180 Countries | Contact Us | Contact Center |
Community WFM for 8x8 Contact Centerlink to this section
Provides an integration to Community WFM, delivering easy access to all necessary WFM data. This service will stream real-time data to Community WFM as well as historical data, as required.
Features:link to this section
- Omnichannel forecasting and scheduling
- Workforce analytics
- Workforce performance dashboards
- Time off management
- Workforce reporting
Prerequisites:link to this section
8x8 Contact Center X Series: X6, X7, or X8
Security and Compliancelink to this section
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies