Warehouse Communications Solutions
Warehouse operations are in perpetual need of tools that can help tackle ongoing productivity issues. 8x8’s cloud communications can deliver agility to your operations thanks to integrated voice, video, chat, contact center, analytics, and APIs into one, easy to manage platform.
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With the 8x8 mobile app, you can enhance accessibility and responsiveness. Your team can escalate engagements from chat to a phone call or a video conference with just a tap.
Enable contact center agents to focus on more complex engagements while the AI-driven 8x8 Virtual Agent addresses high volume, routine topics.
Create one user interface for teams to work in by easily integrating 8x8 communications into your systems of record using the standards-based API framework.
Solve for tomorrow, deploy for today using X Series plans. They’re designed to meet requirements today with the ability to add new capabilities in the future.
SMS, Voice, Video and Chat Apps APIs provide an easy way to streamline internal communications and enhance operational efficiency.
Tools to meet your modern business demandslink to this section
Easily manage distributed locations
With our mobile app, your workforce is unified and reachable—even on the go. Get extra reliability and resilience for your call center or central dispatch by putting it in the cloud and running it with your 8x8 business phone system.
Integrate communications to create an engagement ecosystem
8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.
Increase efficiency and relationships with AI
Increase productivity and decrease call handling time with virtual agents. This allows contact center agents to focus on more complex engagements and strengthen business relationships.
AI-based Expert Finder
Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.
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8x8 Solutions were able to give us a cost effective, flexible and straightforward solution fully equipped with the very latest VoIP features.