Live Demo
Talk CX Tuesdays
See smarter CX in action
- Live demos every other Tuesday
- 8:00 AM PT | 11:00 AM ET | 4:00 PM GMT
- Hear directly from 8x8 solution specialists
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Each session explores a different real-world CX use case. Choose the date that best matches what you want to see in action.
Modern Contact Center CX
See how modern contact centers deliver seamless, connected experiences across every channel — from AI-powered chat and voice to informed agent handoffs, secure payments, and live video.
In this live demo, you’ll see how the 8x8 CX Platform brings the full customer journey together in one unified experience, giving agents and leaders the visibility they need to resolve issues faster and deliver better outcomes.
Upcoming dates: January 13, February 10, March 10
Connected Engagement Beyond the Contact Center
Extend consistent, high-quality CX to frontline, field, and expert teams — even when they operate outside the traditional contact center. See how modern teams move beyond basic queues or ring groups to route interactions intelligently and share customer context across the organization.
In this live demo, you’ll see how 8x8 Engage empowers mobile and distributed teams with a modern workspace that enables faster resolution, better collaboration, and a more connected customer experience.
Upcoming dates: January 27, February 24, March 24
See a Real CX Journey — From First Click to Resolution
In every Talk CX Tuesday session, you’ll follow the story of Paws & Claws, a growing pet care brand navigating modern retail operations.
In this 30-40 minute live demo, you’ll see how teams:
- Welcome customers with AI-powered chat and voice
- Route interactions with full customer context
- Support agents with real-time guidance
- Collect secure payments within the conversation
- Escalate complex requests to live video
- Track performance in one unified view
Whether you’re leading a CX team, modernizing support, or scaling operations, this is the kind of experience your team (and customers) deserve.
