Live Demo
Talk CX Tuesdays
See smarter CX in action
- Bi-weekly, every other Tuesday
- 8:00 AM PT | 11:00 AM ET | 4:00 PM GMT
- Hear directly from 8x8 solution specialists
Select your preferred sessionlink to this section
Each demo shows a real connected customer journey using 8x8’s powerful CX capabilities.
December 2: 8x8 CX Platformlink to this section
See how the 8x8 Platform for CX brings the full customer journey to life—from AI-powered chat to secure payments, agent handoffs, live video, and supervisor insights. It’s the complete experience for contact center and CX leaders looking to modernize and unify customer engagement.
December 16: Featuring 8x8 Engagelink to this section
Customer experience doesn’t start or stop in the contact center and neither should your tools.
Today’s customers expect seamless answers, no matter who they reach. But when teams lack visibility or are stuck with basic call queues or ring groups, calls bounce, information disappears, and customers repeat themselves, leading to delays and frustration.
Join us to see how 8x8 Engage empowers frontline, field, and expert teams with the visibility, context, and mobile-first workspace they need to deliver fast, consistent, and connected service from anywhere.
Perfect for IT, CX, and ops leaders looking to extend value to customer-facing teams who operate outside the traditional contact center and play a critical role in the customer journey.
From AI to human—see every moment in action.
In this 30–40-minute live demo, you’ll follow a connected customer journey powered by 8x8, showing how teams:
- Welcome customers with AI chat and voice
- Hand off seamlessly to informed agents
- Secure payments in chat via SMS
- Escalate to live video when needed
- Track performance in one view
Whether you’re leading a CX team, modernizing support, or scaling operations, this is the kind of experience your team (and customers) deserve.
