8x8 Accessibility Plan

We are committed to continuously improving our accessibility compliance.

8x8 is committed to ensuring that everyone can communicate using our voice, video, chat, and contact center offerings.

Supporting keyboard navigation
Contrast adjustments
Zoom functionality
Screen narrators
Voice command software

We are dedicated to meeting the WCAG 2.1 AA standard across our platform, with our most commonly used user interfaces already compliant.

This ongoing effort includes:

Our Accessibility Commitmentlink to this section

We strive to continuously improve our accessibility compliance.

Accessibility logos for WCAG 2.1 AA, FC Section 508 and EN 301 549

Our products are partially conformant with WCAG 2.1 Level AA. And our devices Comply with FCC Section 508 and EN 301 549 standards

Building Internal Capacity

To stay ahead of legal requirements and best practices, we are:

Expanding our internal expertise by certifying more employees through the International Association of Accessibility Professionals (IAAP)
Providing mandatory accessibility training for all employees

Poly Desktop Devices

Our Poly desktop devices are Hearing Aid Compatible (HAC) and comply with FCC Section 508 and EN 301 549 standards. Standard accessibility features on Poly phones include:

Visual alerts
Customizable backlighting (LCD models only)
Adjustable ring tone and volume
Visual ringing (certain VVX models)
Hearing-aid compatibility
Tactile “5” key with raised bumps

Additional features, such as TTY support and the Poly Desktop Connector application, may require further configuration. Third-party vendors may provide optional items to address specific disabilities or conditions.

Enhanced Accessibility Recommendations

For enhanced accessibility, we recommend improvements to:

Interoperability with screen readers like JAWS
Keyboard navigation
User interfaces for color-related challenges

8 Meet Video Conferencing

The 8x8 Meet video conferencing solution includes:

Closed captions for real-time audio-to-text display
Detailed transcriptions with timestamps

Prevention of barriers

The "employment" area ensures that candidates and employees with disabilities are supported throughout the entire employment lifecycle.

Barrier #1: Competition for employees and a need to hire from underrepresented populations, such as persons with disabilities.

Actions:

Enhance the careers section of our website to increase visibility for people with disabilities
Educate hiring managers on accessibility and creating a barrier-free hiring process.
Benchmark current recruitment, selection, and onboarding practices against leading accessibility practices.