8x8 with Alvaria Workforce Management
| Supported Languages | Supported Countries | Price | Business Need |
|---|---|---|---|
| English | 180 Countries | Contact Us | Contact Center |
Alvaria WFM Adaptorlink to this section
By QPC link to this section
Provides an integration to Alvaria WFM (formerly Aspect WFM), delivering easy access to all necessary WFM data. This service will stream real-time data to Alvaria WFM as well as historical data, as required.
Features:link to this section
- Omnichannel forecasting and scheduling
- Workforce analytics
- Capacity planning
- Workforce performance dashboards
- Time off management
- Workforce reporting
Prerequisites:link to this section
8x8 Contact Center X Series: X6, X7, or X8
Security and Compliancelink to this section
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies