User Provisioning

Create users, assign devices, configure features for your users.

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Key benefits

Enables easy onboarding of new users and contacts.
Saves time with bulk user management of devices and roles.

Learn more about User Provisioninglink to this section

User onboarding and configuration

Everything you need to onboard users is at your fingertips inside 8x8 Configuration Manager. This includes tools for:

  • Creating and integrating users Okta and Azure AD
  • Adopting standard settings across an organization.
  • Defining memberships in ring group and auto-attendant directories.
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Manage user devices

Configuration Manager lets you easily view status reports on all your devices including softphones to keep tabs on activation status and location. Because understanding all the devices on your network and associating each one with the right user is critical to both administration and information security.

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Bulk user management

Most rules and services you can assign to an individual can be applied in bulk to groups of employees. Making updates to group rules and information, like addresses, is a breeze.

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Other related features

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Cost Center

Customize your billing preferences.

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Multi-site support

Automate site setup and advanced call handling from any location.

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Multi-level Auto Attendant

Automate and orchestrate your customers' calling experience.

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Role-Based Access Controls

Administrators can easily set permissions and access to sites and information by employees.