Local Number Porting & Direct Dial Number

Your business phone number is part of your brand. Local number porting allows you to bring your phone numbers with you.

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Key Benefits

  • Retain the brand equity in your phone numbers by not changing them when you switch phone service providers.
  • Give your organization a local presence in geographic areas.
  • Choose a local phone number from any area across 100+ countries.
  • Let your customers call you with a phone number local to them without needing to dial long distance or use toll-free numbers.

Save your number & get a direct numberlink to this section

Direct dial number benefitslink to this section

Think of direct dial numbers like virtual phone numbers that can be routed to answer at any extension, ring group or auto attendant. Multiple direct dial numbers from different locations can ring at the same extension. This makes it easier to advertise in different geographic areas.

You can also run call reports on individual numbers to give you insights about where your callers are coming from. These numbers can be set up in Configuration Manager or Account Manager.

Need a porting request?

8x8 can assist you in transferring your phone numbers from your previous provider to 8x8 service. You can conveniently submit a request right from within Configuration Manager or Account Manager. To facilitate a fast transfer, be sure to keep records from your previous phone service provider. This is important for them to release your old number to 8x8 for you.

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Direct dial number benefits

Think of direct dial numbers like virtual phone numbers that can be routed to answer at any extension, ring group or auto attendant. Multiple direct dial numbers from different locations can ring at the same extension. This makes it easier to advertise in different geographic areas.

You can also run call reports on individual numbers to give you insights about where your callers are coming from. These numbers can be set up in Configuration Manager or Account Manager.

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Additional Benefits

  • Track marketing efforts by assigning a unique virtual phone number to each campaign.
  • Leverage the benefits of a remote workforce by allowing employees to make and receive phone calls from anywhere in the world.
  • Make it easy for local customers to remember your number and call your business without incurring long-distance fees.
  • Build a local presence to attract customers even where you do not have offices.
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Other related features

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Unlimited Calling, SMS & Fax

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

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3-Way Calling

Join together two additional parties to a call for simple audio collaboration.

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Ring Groups

Distribute incoming calls among employees with ring groups to serve customers faster.

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Directory Assistance

Add your company name and phone number to a directory assistance listing provider.