Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.
Run an advanced, digital communications strategy that builds relationships and engages customers on their terms.
Create transactional messages and notifications to start conversations with our WhatsApp Business API.
Continue to use your existing CRM by integrating WhatsApp for Business.
Have better conversations by sharing rich content like images, videos, and documents on WhatsApp for Business.
Make recommendations, offer delivery updates, or ask for feedback.
8x8’s WhatsApp Business API lets you offer customer support discussions, delivery and read notifications, secure alerts, warnings, and urgent communications on the world’s most popular chat app.
Seamlessly engage no matter what chat app the customer is using. Integrations include Salesforce, Zendesk and Freshdesk. All of the customer interactions are logged in your system to ensure a single view of customer conversations. Watch a video to see how to integrate WhatsApp and Salesforce using 8x8.
8x8’s Chat Apps API helps you reliably reach customers anywhere through 7 channels with just one API. Here's how to send a WhatsApp message via the 8x8 Connect Portal.
Utilize multiple support services like Zendesk or Salesforce through our plug and play integration.
Messages receive a blue tick, showing customers their message has been read.
Create customer WhatsApp templates through our Customer Portal.
We manage your WhatsApp infrastructure so you’re always up-to-date.
Send messages from our customer portal, no integration needed.
Your template messages can now contain media too.
Leverage WhatsApp end-to-end encryption and HTTPS support to keep your conversations secure.
Quickly create an account and start connecting with your customers using SMS today.
Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber.
Viber is one of the most popular, fastest growing chat apps in Asia Pacific. It provides new channels for businesses to reach, communicate, and engage with customers.
Manage all your channels in one place whether it is an SMS, Chat Apps, Voice Messages or Video Interaction metrics.
Simplify your customer service stream by unifying every chat app conversation into a single interface.
