Making Video Calls on Mobile

Video calls are gaining in popularity, as laptops and smartphones with front-facing cameras have become the industry standard. Understanding and being comfortable with mobile video calls will keep you and your entire business more connected, even with teams and partners around the globe.

How Mobile Video Calls Work

Traditional voice calls are transmitted via cellular networks. But video calls work differently – they use Voice over Internet Protocol (VoIP) technology. This article goes into the nitty-gritty technical details of VoIP technology.

But basically, VoIP means that the video call is using wi-fi or data to connect the video call and transmit the voice and video. This is why mobile video calls often require separate technology – such as a separate app.

Software Options for Video Calls on Mobile

There are a lot of software options for mobile video calls. Some of it depends on whether you have an iPhone or Android product.

  • FaceTime: FaceTime is a popular option for iPhone. It is an automatic iPhone feature, but it can only be used to video call to other iPhones. iPhone users do not need a separate app; the FaceTime option comes up on the main call screen. With just one click, iPhone users can video chat with other iPhone users.
  • Skype: Skype is one of the original and best-known video call software options. It originally started as a computer-to-computer technology but has since developed an accompanying smartphone app. However, it only supports Skype-to-Skype calls.
  • Facebook Messenger: Facebook Messenger started a chat option, but has since developed a video chat feature as well that works on computers and smartphones. However, it links to the user’s personal Facebook, which doesn’t work well for business (or for people that don’t have Facebook).

Unfortunately, all of these software solutions fall short when trying to use video calls for business.

Features to Look for in Mobile Video Call for Business

Video calls for business have some unique needs that many consumer-focused video call applications do not support. Here are some of the top features that businesses need from a mobile video call solution.

Group Video Calls

Unlike personal communications, most business meetings have more than two people. Your video call solution needs to support group video calls, and it needs to be easy.

Ability to Join without an App

For clients, customers, or other meeting attendees, downloading another app is not ideal. They don’t want to bother with a bunch of different video apps for all of their various business partners. Outside attendees need to be able to join your video calls without adding another app to their phone or computer.

Secure and Reliable Calls

Businesses cannot waste time on shaky software and frozen faces. And for any company that deals with private information, security is a must. A business video call solution needs to support reliable, high-quality video and audio plus top-of-the-line security.

Best Mobile Video Call Solution

The 8x8 product has all of the above features and more. Features such as instant screen share, video support for up to 100 participants, integration with calendars, recording options, and more.

Best of all, 8x8 makes mobile video calls easy. We’ve taken our PC model and developed an app so you can start and join mobile calls on your iPhone or Android. And it’s the same app that has all of your other business communication, so it’s one less thing to download and manage.

But what makes us really stand out from the rest of the industry is that we provide a unified communication solution – UCaaS. Our unified communication solution takes collaboration to another level, with truly unified messaging, business phone services, video calls and meetings, and even contact center solutions.

Use Video to Collaborate

8x8 is the premier mobile video call solution – video is at the core of how the product works. Our name ‘8x8’ refers to the basic building block of video compression (8 pixels by 8 pixels).

We’ve taken video and connected it with the rest of your business communications, enabling teams around the globe.

Collaboration is key to the success of any business. Easily collaborate from anywhere on any device using the most integrated video and audio conferencing with HD quality and instant screen sharing. Call 1-866-879-8647 or fill out an online contact form to request a no-obligation quote from an 8x8 product specialist.

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