Better Connections Lead to More Collections
Increase revenue and recovery rates with an automated, intelligent debt collection dialler solution, reducing time between calls and involving your agents only after customer contact.
Enhance Effectiveness, Lower Costs
Notify customers quickly by automating the collection dialing process, removing manual steps, and ensuring your agents are spending their time in live conversations
Maximise reach and customer contact using voice broadcast, alerting customers to missed payments automatically without increasing labor costs
Minimise overhead and maintenance costs with a service that is flexible, scales as you need it, and is priced based on how much you use it
“Using ContactNow our productivity has increased, allowing our agents to spend more time on calls. The team can service our clients with good quality information to convert into leads.”
Managing Director, Money Claims
Increase Fund Recovery
- Provide faster notifications to customers about missed or overdue payments, helping them better manage their finances and correct issues immediately
- Give customers more options to help them avoid default payments or manage their debt, by connecting with them earlier and lowering labour costs for your organisation
- Improve your connection strategy with tools like predictive, preview, and progressive dialling, to interact with customers at the pace that makes most sense for your agents and your business
Audio Production Store
Get professionally-recorded greetings and auto attendant menus!
Learn from 8x8 experts and industry leaders how global cloud solutions from 8x8 can help your business and improve your customer service, all while saving you money and time.