X Series X5

Voice contact centre with predictive dialer

X5 includes X4 capabilities plus:

  • Integrated telephony, meetings and team messaging
  • Inbound voice channel
  • IVR with drag and drop design tool
  • Predictive dialer

See Plans and Pricing


Customer Experience Call Flow

Customer Experience Call Flow

X Series X6

Voice contact centre
with advanced reporting

X6 includes X4 capabilities plus:

  • Real time and historical contact centre reports
  • Graphical customer journey analytics
  • Customizable wallboards/dashboards

See Plans and Pricing


X Series X7

Multi-channel contact centre
with advanced reporting

X7 includes X6 capabilities plus:

  • Email, webchat and social channels
  • Co-browse

See Plans and Pricing

Multimedia channels (chat)

Multimedia channels (chat)


Speech Analytics

Speech Analytics

X Series X8

Multi-channel contact centre
with quality management
and speech analytics

X8 includes X7 capabilities plus:

  • Quality management
  • Speech analytics
  • Predictive dialer

See Plans and Pricing


For more information call 0333 043 8888

Call 0333 043 8888 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales