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Platform

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Company

Pricing

Outbound Campaigns

Drive proactive, personalized customer engagement at scale—boosting response rates, reducing manual effort, and accelerating time to action across channels.

Contact Center capabilities.

Here’s everything else the 8x8 Contact Center does.

Omnichannel Routing

Deliver personalized service on voice and other channels.

Agent Workspace™

Help agents deliver excellent customer experience with intelligent tools.

Supervisor Workspace™

Enable supervisors with tools, intelligence, and insights to ensure their teams deliver exceptional experiences.

Analytics for Contact Center

Manage and monitor contact center performance with metrics and alerts.

High-Volume Messaging

Increase customer engagement with one-to-many messaging.

AI-Enabled Self Service

Empower customers to find resolutions with AI features.

Agent Assist

Reduce after call work and provide a consistent experience every time with AI-powered agent assist solutions.

Outbound Campaigns

Boost productivity and customer reach with automated outbound dialing for efficient, targeted outreach campaigns.

Workforce Engagement Management

Support agents with tools built to save time and deliver results.

Secure Payments

Handle payments while compliant and secure.

A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

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Contact Center

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Unified Communications

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Communications APIs

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CX Beyond the Contact Center

Contact Center

8x8 Contact Center powers up agents with AI to simplify contact center operations and delight customers.

A screenshot of the 8x8 Contact Center user interface over a bright green background.

A screenshot of the 8x8 Contact Center user interface over a bright green background.

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A screenshot of the 8x8 Communication API platform in front of a light purple background.

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Integrate seamlessly.

Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.

Secure and compliant.

Up-to-date with regulations and verified through third-party certifications—for your peace of mind.

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Stay in the loop. See what’s new.

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CX is an enterprise-wide team sport, so play and win accordingly

An 8x8 CX professional overcoming challenges to deliver outstanding customer experiences that boost revenue

PRODUCT RELEASES

Winter 2025 product highlights

View highlights

Highlights from the latest 8x8 product releases

REPORT

2024 Gartner Magic Quadrant for UCaaS

Explore the 2024 Gartner Magic Quadrant for UCaaS report

REPORT

2024 Gartner Magic Quadrant for CCaaS

REPORT

Get started with a CX benchmark assessment

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Customer experience: 2030 vision report

Download the 8x8 Customer Experience 2030 Vision Report

View all resources

View all resources

Illustration inviting users to connect with 8x8 to power their CX ambitions