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Platform
Platform
Connect your customers and teams globally and make an impact with the platform made to empower modern CX leaders.
Overview
Solutions
Connected Teams
Customer Support
Frontline Teams
Omnichannel Experiences
Workforce Management
Agentic CX
Industries
Retail
Manufacturing
Financial Services
Healthcare
Insurance
Legal
Education
See what the hype is about.
Explore demos
Products
Contact Center
8x8 Contact Center™ supercharges agents with AI to simplify contact center operations and delight customers.
Omnichannel Routing
Intuitive Workspaces
AI in 8x8 Contact Center
Agent Assist
CX Beyond the Contact Center
8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.
8x8 Engage
Advanced Queue Management
Team Leader Workspace
Unified Communications
8x8 Work® connects teams and customers globally with an AI-enabled communications suite.
Call
Meet
Chat
Global reach
8x8 for Microsoft Teams
Supercharge your Microsoft Teams with 8x8 communication capabilities and contact center integrations.
Direct Routing
Operator Connect
Microsoft-certified Contact Center
Communications APIs
8x8 no-code CPaaS connects you to customers on the channels they want from one platform.
High volume SMS
Messaging
Voice
Video
Our Partner Ecosystem
Take on CX challenges with native-like integrations from our curated network of innovative partners.
See more
Take on CX challenges with native-like integrations from our curated network of innovative partners.
Learn more
Partners
Partners
Our network of industry-leading partners can help you provide a richer customer experience without custom development or big costs.
8x8 Technology Partner Ecosystem
Overview
Find an integration
Become a partner
PCI Pal
Creovai
Cognigy
8x8 channel partners
Overview
Channel partner portal
Become a reseller
Find a channel partner
View our technology partner ecosystem.
Explore a partnership
Resources
Resources
Our rich array of support services and educational resources help you effectively resolve challenges should they arise and get more out of 8x8 solutions.
View All Resources
Product support
Customer Support
8x8 Community
8x8 University
Contact us
Education and inspiration
What's New
Events & Webinars
Product Data
Reports
Developer Resources
8x8 Resources
Customer Stories
Professional Services
Service Status Check
Discover The Power of You™ at Work
Learn more
Company
Company
Get to know 8x8, the platform and partner powering your CX ambitions.
Overview
Why 8x8
Sustainabilty
About
Accessibility
Our Leaders
Investors
Careers
Blog
Locations
Newsroom
Support
Pricing
Pricing

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Solution Brief

Workforce Management

Easily match staffing to demand and keep your team ready across every channel.

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https://www.gartner.com/doc/reprints?id=1-2LYU4ULN&ct=250925&st=sb

Contact Us

If you have questions about 8x8, please contact us at any time. We look forward to hearing from you. Contact us for 24/7 support via web, chat, form or phone.

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Documents

Contact Center Buyers' Checklist

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Technology & Transformation

September 8, 2025

Soaking Up the Last Bit of Summer: 8x8’s Next Leap in AI-Driven CX Innovation ☀️

Breanna Deen

The 8x8 Summer 2025 release simplifies communication, enhances performance, and unifies support channels to improve your customer experience.

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