Instant caller identification: Window pop-up with caller information identifies the caller before taking the call.
Integrated search: One tab to search by name, contact number and email id.
Auto call logging for easier follow-ups: Call and chat logs are automatically added to the record after every interaction, enabling users to keep track of client interactions.
Easy call management: Easy to hold, transfer, merge and record calls.seamless, bi-directional, real-time collaboration between the two.
