8x8 for the UK Public Sector

Make citizen services more accessible with the 8x8 cloud communications. Increase staff productivity to deliver better outcomes. Get a highly-reliable platform with customisable reporting, that provides essential information for monitoring key metrics and driving continuous improvement.

xl-bnr-482146437-a.jpg

Benefits of 8x8 for the UK Public Sector

Making citizen services more accessible

Deliver consistent, inclusive, and accessible experiences across all communication channels. Integrate with business systems to deliver personalised and self-service experiences.

Leave no interaction behind.

Driving reliability and compliance

Put trust in a communications solution with ringfenced UK data, 99.999% uptime SLA, and a single governance, security, compliance, and data privacy policy.

Buy through G-Cloud and NS3 RM6116 frameworks.

Boosting staff welfare and productivity

Manage workloads, automate routine tasks and deliver excellence every time with organisation-wide insights and speech analytics to detect vulnerabilities.

Speed up the resolution of enquiries with contextual hand-offs.

Increasing cost efficiency

Reduce total cost of ownership (TCO) with a single communications platform for centralised administration. Set up and manage UC and contact centre persona-based profiles and Microsoft Teams integration.

Simplify management and scale to meet changing needs.

Discover how Westminster Council improves self-service with 8x8link to this section

This is a thumbnail for this video
1_1_772x430.jpeg
Education

Engagement across the student journey—from application, through clearing, and onto graduation—is essential to student welfare and outcomes. 8x8 XCaaS solutions for education provide the communication channels and 24/7 access to information required to deliver excellent educational experiences.

2_772x430.jpeg
Healthcare

Maximising patient access and experience can only be achieved with the right communication tools in place. 8x8 cloud communication solutions for healthcare connect clinicians and admin teams better to improve cost efficiencies, patient outcomes, and staff productivity.

housing-solution_overview-thumbnail_(1).png
Housing

Housing associations are under immense pressure to deliver solutions to reduce costs and deliver on Tenant Satisfaction Measures. Discover how 8x8 solutions for housing associations simplify administration, improve agent efficiency and tenant satisfaction, and reduce costs.

3_772x430.jpeg
Local Government

Maintaining safe environments where citizens can live and thrive while dealing with tight budgets demands that local authorities do more with less. 8x8 contact center provides government organisation with the tools they need to simplify routine tasks and improve employee productivity and citizen experiences.

Students taking classes in an outdoor auditorium while using 8x8 solutions on mobile devices
Optimise educational experiences with 8x8
Healthcare_GettyImages-1200862813.jpg
Put your communications in a safe pair of hands with 8x8
offset_1074514_(1).jpg
Increase tenant safety and satisfaction with 8x8
uk-local-government-478642547.png
Make citizen services accessible and improve CSATs with 8x8

Delivering Social Value

Islington icon
Learn More

Islington World of Work programme brings together businesses to support young people with free and meaningful career activities.

In support of the Islington World of Work programme, students were treated to a day at 8x8 where they met key staff members to learn about the roles available in IT.

Karbon Homes logo
Learn More

Staff from 8x8 joined the team at Karbon Homes to support their digital inclusion initiatives. During a series of webinars run by 8x8 to improve skills and increase confidence around digital technology Silver Talk volunteers learned about staying safe and contacting businesses online.

8x8 Customer Story University of WorcesterLogo for The Princess Alexandra Hospital under NHS TrustLogo for Platform Housing GroupWestminster