8x8 with NICE Enterprise Workforce Management
| Supported Languages | Supported Countries | Price | Business Need |
|---|---|---|---|
| English | 180 Countries | Contact Us | Contact Center |
NICE WFM Adaptorlink to this section
By QPClink to this section
Provides an integration to NICE WFM, delivering easy access to all necessary WFM data. This service will stream real-time data to NICE WFM as well as historical data, as required.
Features:link to this section
- Omnichannel planning and forecasting
- Workforce analytics
- Capacity planning
- Workforce performance dashboards
- Time off management
- Workforce reporting
Prerequisites:link to this section
8x8 Contact Center X Series: X6, X7, or X8
Security and Compliancelink to this section
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies