This landing page serves as a one-stop-shop for all things one-way video in the 8x8 Contact Center.
Fill out this quick survey and our team will reach out to you with next steps to get enabled.
You might be asking yourself: how does one-way video/video elevation work in 8x8? It's easy! 8x8 Video Elevation works by:
Everything you need to know about how one-way video in 8x8 Contact Center works, including how 8x8 Video Elevation enables agents to take over a customer’s camera, pinpoint exact geolocation, and even take screenshots.
Discover the most common ways organizations use one-way video in the contact center to increase FCR and drive high customer loyalty.
In this blog post, we’ll delve into the benefits of incorporating video into customer service strategies and explore how it can revolutionize the way businesses interact with their customers.
Check out this quick video on how agents can use one-way video to help customers in the assembly process of a recently purchased product.
This 2 page solution brief demonstrates the value of the solution for housing associations and the positive effects remote fix can have on the contact centre, property teams and overall operations efficiency.
Learn more about video elevation on our website & press releases